Portfolio Manager

It's an exciting time to join the WellSense Health Plan, a growing regional health insurance company with a 25-year history of providing health insurance that works for our members, no matter their circumstances.

Job Summary:

The Portfolio Manager plays the primary role in facilitating the management of the Strategic Initiatives Office (SIO) portfolio to achieve organizational goals and strategies. This position focuses on intake and evaluation of projects for inclusion into the WellSense portfolio. While the focus is on the SIO portfolio, this role requires an awareness of and collaboration with other enterprise portfolios and resource allocations. The Portfolio Manager will own the curation of data, insights, and recommendations relevant to optimizing its composition ensuring alignment with WellSense's decision criteria.

This role relies heavily on building strong relationships and includes interfacing with Executives, key delivery partners such as IT, Project management, Performance Improvement, Strategic Sourcing, and key business stakeholders and sponsors. Leveraging strong leadership, clear and concise communication and collaboration skills, you will guide the team in project investment trade of discussions and manage and control the portfolio through monthly portfolio governance meetings, thereby advancing existing corporate priorities or helping set a course for new priorities.

The Portfolio Manager utilizes their technical expertise in portfolio management tools and processes alongside critical thinking and customer service skills to deliver an appropriately designed end-to-end process from intake to reporting. This position requires an analytical mindset leveraging assessments, such as evaluating incoming project demands against existing portfolio reservations and organizational capacity. The curated insights collected from these assessments will serve as the basis for portfolio prioritization decision making and lend credibility to the Portfolio Managers recommendations to executives regarding how to best optimize the portfolio for maximum value capture while using shared resources.

Our Investment in You:

* Full-time remote work

* Competitive salaries

* Excellent benefits

Key Functions/Responsibilities:

* Apply Portfolio evaluation framework to categorize, evaluate, prioritize, and sequence specific projects and programs

* Work with the VP and Director of ePMO, Director of Analytics, VP and Portfolio Manager of IT, and Director of strategic sourcing to create a cohesive Portfolio (including development of risks, identification of constraints, and assumptions)

* Analyze/use metrics and data to effectively monitor and report on portfolio performance

* Contribute to the establishment of common practices, tools, and templates for portfolio management

* Facilitate the SIO governance process collaborating with all involved to relevant meeting content and productive meeting outcomes

* Actively manage Stakeholder's expectations, resource alignment, and identification and communication about possible conflicting priorities across projects.

* Utilize negotiation skills to drive project team and executives to make decisions in a timely manner

* Resolve issues or escalate risks to next level of management as necessary. Issues may relate to absence of decision making, absence of data to inform decision making, absence of project timelines or intended value/cost

* Manage the costs and benefits associated with operating the Portfolio, by partnering with finance and project managers

* Participate in presentations to personnel, including management, as necessary.

* Build and maintain the SIO artifact templates & repository, including work instructions and policies and procedures based on best practice / industry standards.

Competencies, Skills, and Attributes:

* Demonstrates resilience & resourcefulness while operating in a matrixed, fast-paced environment, at all levels

* Demonstrated ability to be flexible and adapt to changing priorities.

* Demonstrated ability to think critically and adapt one's approach to suit a particular audience or situation.

* Excellent interpersonal and communication skills (both verbal and written) required to effectively maintain strong working relationships with internal and external colleagues.

* Excellent at facilitation and relationship management skills. Able to coach others and discuss facilitation strategy.

* Leads discussions in a way that builds trust and inspires action among the audience.

* Strong focus on service to internal and external customers. Recognition of the enabling nature of project management.

* Earn the trust of business / project owners as well as SIO Staff

* Highly proficient in the use of Microsoft Office Products (PowerPoint, Excel, Word. Visio, Outlook)

* Manage multiple complex assignments at the same time

Working Conditions and Physical Effort:

• Ability to work East Coast business hours.
• Regular and reliable attendance is an essential function of the position.
• Work is normally performed in a typical interior/office work environment.
• No or very limited physical effort required. No or very limited exposure to physical risk.

Supervision Received:

* General supervision from the Director of Business Operations is received weekly or as needed.

Qualifications:

Education Required:

* Bachelor's degree in Business Administration or an equivalent combination of education, training and experience

Experience Preferred/Desirable:

* 5+ years' experience with a Health Plan, or other Healthcare Experience

* 5+ years' experience with Medicaid or Medicare managed Health care or health plan

* Hands on experience with PPM tools and software (Plan View/Project Place, Asana, Microsoft Project, etc.)

* Experience in SAFe Agile methodology

* Experience in developing and managing to budgets

Required Licensure, Certification or Conditions of Employment:

* Successful completion of pre-employment background check

About WellSense

WellSense Health Plan is a nonprofit health insurance company serving more than 740,000 members across Massachusetts and New Hampshire through Medicare, Individual and Family, and Medicaid plans. Founded in 1997, WellSense provides high-quality health plans and services that work for our members, no matter their circumstances. WellSense is committed to the diversity and inclusion of staff and their members.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. WellSense participates in the E-Verify program to electronically verify the employment eligibility of newly hired employees