Strategic Planning Administrator

Under the general supervision of the Director of Strategic Operations, the Strategic Planning Administrator will guide activities that are directly related to the strategies, goals and objectives of the Detroit/Wayne Integrated Health Network (DWIHN).

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Assists with creating, communicating, executing, and sustaining the Network's strategic plan.
• Manages the strategy implementation process for key strategic actions.
• Clarifies the DWIHN's strategy for various departments and each function, ensuring that all employees understand the details of the strategic plan and how their work connects to corporate goals.
• Creates and achieves strategic goals and objectives through effective leadership and mentoring of the management team.
• Develops and maintains systems to monitor, measure, and report performance and achievement of programs, long-term goals and strategic initiatives.
• Provides planning support for DWIHN.
• Plans the implementation of tasks associated with Strategic Goals.
• Assists in data collection and analysis.
• Manages policy and procedures.
• Assists executive leadership in developing and approving annual goals.
• Ensures NCQA accreditation standards are consistently met.
• Conducts organizational reviews to identify strengths, weaknesses, and opportunities and to evaluate operational effectiveness.
• Plans and directs DWIHN's strategic and long-range goals with Chiefs, Directors, Unit Administrators, and Managers.
• Manages strategic initiatives.
• Provides guidance to DWIHN staff in the areas of strategic planning, quality improvement, project planning, and the use of project management-type software.
• Develops training materials and provides training in a one-on-one or classroom environment.
• Creates, builds and updates project charts, schedules, plans, and budgets.
• Prepares status reports and work breakdown structure.
• Prepares meeting agendas and meeting minutes; distributes meeting documents; and maintains and monitors action item listings as necessary.
• Provides solutions to complex business problems and makes recommendations to senior management to improve strategic initiatives and technical processes.
• Utilizes primary and secondary research methods to identify best practices and opportunities for the organization.
• Performs related duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES (KSA's)

• Knowledge of DWIHN policies, procedures and practices.
• Knowledge of the DWIHN provider network and community resources.
• Knowledge of the Michigan Mental Health Code.
• Knowledge of MDHHS policies, rules, regulations and procedures.
• Knowledge of Medicaid, local, regional and national codes, laws and regulations.
• Knowledge of compliance standards.
• Knowledge of documents / regulations that govern the provision of mental health services, e.g., Medicaid Manual Mental Health and Substance Abuse Chapter III, State Plan for Medicaid, Michigan Department of Health and Human Services Quality Plan, BBA requirements and the Mental Health Code.
• Knowledge of regulatory and industry best practice standards.
• Knowledge of Community Mental Health Services Programs (CMHSP) and Prepaid Inpatient Health Plans (PIHP).
• Knowledge of NCQA requirements and the accreditation process.
• Knowledge of the principles and methodology of total quality management (TQM)/ continuous quality improvement (CQI), specifically the PDSA/PDCA Cycle, quality tools and techniques, and models for improvement.
• Knowledge of Integrated Care methodology, practice and implementation.
• Knowledge of contracting policies and procedures.
• Leadership skills.
• Training skills.
• Project management skills.
• Action planning skills.
• Strategic thinking skills.
• Assessment and evaluation skills.
• Goal setting skills.
• Planning skills.
• Ethical decision-making skills
• Corrective Action skills.
• Organizational skills.
• Time Management skills.
• Presentation skills.
• Implementation skills.
• Skill at meeting deadlines
• Multitasking skills.
• Prioritizing skills.
• Computer skills.
• Teamwork Skills.
• Ability to communicate orally.
• Ability to communicate in writing.
• Ability to work effectively with others.
• Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population.
• Judgement/Reasoning ability

REQUIRED EDUCATION:

A Master's Degree in Social Work, Psychology, Counseling, Business Administration, a Human Service, Social Service or a related field.

REQUIRED EXPERIENCE:

Five (5) years of mental health experience.

Work Experience must include the following:

• Clinical experience.
• Supervisory experience.
• Quality Assurance/Quality Management Experience.

REQUIRED LICENSE(S).

A Valid State of Michigan Driver's License with a safe and acceptable driving record.

WORKING CONDITIONS:

Work is usually performed in an office setting but requires the employee to drive to different sites throughout Wayne County and the State of Michigan.

This description is not intended to be a complete statement of job content, rather to act as the essential functions performed. Management retains the discretion to add or change the position at any time.

Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process.

The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer