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Senior Executive Housekeeper - Mandalay Bay

MGM Resorts International
United States, Nevada, Las Vegas
Apr 01, 2025

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As an Executive Housekeeper you are an essential part of guest experience. Your dedication to provide top-notch experiences for guests will set the stage for the memories that guests can carry with them well past their stay with us. By ensuring efficient daily operations, and fostering a collaborative and efficient work environment, you play a crucial role in elevating the overall guest experience.

THE DAY-TO-DAY:

  • Lead and support a diverse team of leaders, ensuring consistent execution of operational policies and procedures in alignment with the Collective Bargaining Agreement

  • Coach and mentor leadership to drive performance, resolve guest service challenges, and implement effective, department-wide strategies

  • Champion improvement initiatives that elevate guest service, streamline workflows, and enhance overall team productivity

  • Foster a collaborative work culture grounded in guest service, accountability, teamwork, and recognition

  • Oversee hiring, onboarding, and development efforts, ensuring alignment with the company's diversity and inclusion goals, as well as long-term succession planning

  • Partner various departments to include Facilities and Front Desk to maintain high standards for rooms and guest experiences

  • Analyze occupancy reports and trends to proactively plan staffing levels and ensure operational readiness

  • Contribute to the evaluation and rollout of new technology, services, and operational enhancements

  • Serve as acting Director of Housekeeping/EVS during scheduled absences, maintaining continuity of leadership and standards

THE IDEAL CANDIDATE:

  • Must be a minimum of 21 years of age

  • Has a bachelor's degree or equivalent experience (4+ years in hospitality, business management, leadership)

  • Experience leading large, diverse teams and multiple levels of leadership within a fast-paced, high-volume hotel or resort environment

THE PERKS & BENEFITS:

  • Wellness incentive programs to help you stay healthy physically and mentally

  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

  • Free meals in our employee dining room

  • Free parking on and off-shift

  • Health & Income Protection benefits (for eligible employees)

  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19536

Are you ready to JOIN THE SHOW? Apply today!

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