Communication & Content Specialist

Position Title: Communications and Content Specialist

Salary: $58,000 - $66,000

Department: Public Relations and Engagement

Reports to: Director, Communications

Location: Hybrid

Travel: 10-15%

Schedule: Full-time, Exempt

Formerly the Mental Health Association of New York City (MHA-NYC), Vibrant Emotional Health's groundbreaking solutions have delivered high quality services and support, when, where and how people need it for over 50 years. Through our state-of-the-art technology-enabled services, community wellness programs, and advocacy and education work, we are building a society in which emotional wellness can be a reality for everyone.

Position Overview: Are you a creative storyteller who knows how to craft messages that captivate and inspire? Do you have a knack for turning complex ideas into compelling content that resonates with diverse audiences? If so, we're looking for you!

As our Communications and Content Specialist, you'll be at the heart of our storytelling efforts, driving engaging narratives across multiple platforms. From shaping internal and external communications to developing a dynamic digital content strategy, you'll play a pivotal role in amplifying our brand's voice. You'll also support executive communications, ensuring that leadership messaging is clear, impactful, and aligned with our mission.

If you're a strategic communicator with a passion for content creation and a sharp eye for detail, this is your chance to make a real impact. Join us and help shape the stories that matter!

Duties/Responsibilities:

• Develop, edit, and distribute engaging content for internal newsletters, byline articles, blog posts, organizational updates, and announcements.
• Write scripts and copy for videos, promotional materials, and digital content.
• Produce and direct video content, including awareness campaigns, program highlights, and key initiatives.
• Manage content calendars, production timelines, and cross-team coordination to ensure smooth workflows.
• Oversee virtual and in-person town halls, handling audiovisual setup, live streaming, and troubleshooting.
• Assist with slide deck creation, video integration, and interactive elements to enhance engagement.
• Collaborate with leadership on strategic communications initiatives and special projects.
• Support the creation of content for key events, employee recognition programs, milestones, and organizational achievements.
• Develop engaging employee-focused content that highlights Vibrant's culture, mission, and impact.
• Visit Vibrant's program sites to capture and create digital content, bringing real stories to life through multimedia.
• Additional duties as assigned.

Required Skills/Abilities:

• Strong writing and storytelling abilities for diverse audiences.
• Knowledge of virtual event platforms (Zoom) and live streaming tools.
• Excellent project management skills, with the ability to juggle multiple priorities.
• Strong attention to detail and ability to work.

Required Qualifications:

• Fluency in English, both verbal and written.
• Bachelor's degree in Public Relations, Communications, Media Production, Marketing, or related field.
• 3+ years of experience in communications, multimedia productions, or a related role.
• 3+ years of experience planning and executing comprehensive communications and outreach strategies.
• 3+ years of developing compelling content for internal and external stakeholders.
• Strong writing and editing skills, with the ability to produce clear, compelling content.
• Excellent interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Strong organizational skills and attention to detail.
• Experience with podcast production and audio editing tools.

Physical Requirements:

• Ability to lift and transport camera equipment that weighs up to 25 lbs.
• Ability to utilize fine motor skills to operate camera controls, adjust settings, and manage equipment precisely.
• Ability to see and hear in order to capture and edit videos.
• Frequent walking, standing, bending and crouching.
• Will constantly operate a computer and other office productivity machinery.
• Will frequently communicate over video calls with internal and external stakeholders to provide status updates and potential roadblocks.

Excellent comprehensive benefits, including medical, dental, vision, supplemental income insurance, pre-tax transit/parking, pre-tax FSA for medical and dependent care, and 401K available. 4 weeks' vacation, plum benefits, etc.

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who come from a less traditional background. Vibrant will consider any equivalent combination of knowledge, skills, education and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

Vibrant Emotional Health is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state or local laws.

"Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Vibrant does not charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page and all communications from the Vibrant recruiting team and/or hiring managers will be from an @vibrant.org email address."