Account Executive

The Account Executive will be responsible for retention, end-to-end renewals, and upselling for a defined group of existing Commercial accounts. This position will manage client relationships, develop customer strategies, and ensure a seamless renewal process. The successful candidate will collaborate internally to determine appropriate pricing strategies, provide insights on product and service improvements, and enhance the overall client experience.

Key Accountabilities:

• Retention & Renewals Management: Own the end-to-end renewal process for assigned Commercial accounts. Develop strategies to maximize retention and minimize churn, ensuring timely and smooth contract renewals.
• Client Relationship Management & Customer Strategy: Serve as the primary point of contact for assigned accounts. Build strong, long-term relationships and act as a trusted advisor. Proactively identify client needs and provide strategic recommendations.
• Cross-Functional Collaboration & Process Improvement: Work closely with Account Managers and the Commercial Center of Excellence to enhance the client experience. Provide insights on pricing, product, and service improvements. Contribute to internal strategies that improve retention and revenue outcomes.

Qualifications:

• Bachelor's degree or equivalent experience in related field
• 3 years of work experience beyond degree
• Proven experience in account management, sales, or customer success, preferably in a commercial or B2B environment.

Skills and Abilities:

• Strong negotiation and relationship management skills.
• Ability to collaborate cross-functionally and influence internal stakeholders.
• Strategic thinker with a customer-first mindset.
• Excellent communication and problem-solving skills.
• Familiarity with CRM systems and data-driven decision-making.

This position is a hub-based role which requires onsite presence. Frequency is determined by business need as decided by leadership and may be up to 2-3 days a week. To be eligible for consideration, candidates must reside within a commuting distance to our Minnetonka, MN Office.

The full salary range for this position is $70,000-$120,000. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to base compensation, this position may be eligible for incentive plan compensation in addition to base salary. Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.

The compensation and benefits information is provided as of the date of this posting. Medica's compensation and benefits are subject to change at any time, with or without notice, subject to applicable law.

Medica's commitment to diversity, equity and inclusion (DEI) includes unifying our workforce through learning and development, recruitment and retention. We consistently communicate the importance of DEI, celebrate achievements, and seek out community partnerships and diverse suppliers that are representative of everyone in our community. We are developing sustainable programs and investing time, talent and resources to ensure that we are living our values. We are an Equal Opportunity/Affirmative Action employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.