ASSOCIATE MEMBERSHIP PROGRAM MANAGER

What you'll do.

The Associate Membership Program Manager is a dynamic and vital contributor to driving membership growth and engagement. In this role, you'll focus on key initiatives to enhance member experiences, ensuring seamless membership dues launches, renewals, and application processes. Your expertise will extend to data analytics and reporting, where you'll play a key role in ensuring data accuracy while providing insightful recommendations for process improvements. By combining your passion for exceptional member service with a keen eye for data-driven decision-making, you'll help elevate the overall membership experience and support the continued success of the program.

Please review the attached job description for full details. If viewing from an external site, please visit: https://www.aan.com/about-the-aan/work-at-the-aan.

Who we are.

Join a diverse community of fun, energetic, and dedicated employees and members who are committed to supporting neurologists worldwide in providing exceptional care to their patients. The AAN's vision is to be indispensable to our members, and we continue to embrace our values of Community, Leadership, Well-being and Diversity, Equity, and Inclusion. Together, we pursue our mission to enhance member career fulfillment and promote brain health for all.

The AAN, founded in Minneapolis in 1948, supports and represents more than 40,000 neurologists and neuroscience professionals worldwide who provide crucial patient care, seek new cures and treatments for brain disease and work to ensure patient access to the right care. Our headquarters is in a stunning, energy-efficient office, located in downtown Minneapolis's dynamic Mill District, and our public policy office is near the action on Capitol Hill in Washington, DC. Both locations offer easy access to light rail, major bus lines, parking options, walking/biking paths, and a myriad of dining and entertainment choices, making it a vibrant hub for everyone.

What we look for.

Education:

• Associates Degree in Communications, Business, Management, Computer Science or related field is required
• Bachelors degree is preferred

Experience:

• Minimum 3 years customer service is required
• Minimum 1 year data reporting and analysis experience is preferred
• Experience working in an association is preferred

*Equivalent combination of education and experience beyond the minimum requirement may be substituted for qualification requirements.

Travel Requirements: Minimal travel required - approximately 5%.

Location: Minneapolis, MN and is identified as hybrid (required to work in the office with the ability to work remotely part of the week)

Schedule: Rarely beyond standard work schedule is required

What we offer.

Our excellent benefits package that works as hard for you as you do for us.

• Thrive at Work and Beyond
  1. Flexible work arrangements
  2. Generous PTO & holidays
  3. Comprehensive wellness programs
  4. Paid parental, family, and bereavement leave
• Benefits to Secure Your Future
  1. Competitive salary & incentive program
  2. 10.5% 401(k) contribution & financial planning resources
  3. Paid life, and both long- and short-term disability insurance
• Benefits to Grow With Us
  1. Tuition reimbursement
  2. Professional development opportunities
  3. Diversity, Equity, and Inclusion training programs
  4. Monetary years of service recognition awards
• Feel Recognized & Connected (Culture & Community)
  1. Employee awards & peer recognition to celebrate excellence
  2. Team-building events & company celebrations to foster connections
  3. Diversity, Equity & Inclusion initiatives to create a culture where everyone belongs
  4. Volunteer days & charitable giving programs to make an impact beyond the workplace
• Health & Happiness (Medical, Dental, Vision & More)
  1. Comprehensive health coverage with medical, dental, and vision plans
  2. Telemedicine & mental health resources for accessible care
  3. Onsite workout facility, gender-neutral restroom, wellness and lactation rooms
  4. Transportation subsidy
  5. Flavored waters & on-site fitness

Great Location: Our headquarters is a beautiful, energy-efficient office in Minneapolis, MN. Our headquarters is in a stunning, energy-efficient office, located in downtown Minneapolis's dynamic Mill District, and our public policy office is near the action on Capitol Hill in Washington, DC. Both locations offer easy access to light rail, major bus lines, parking options, walking/biking paths, and a myriad of dining and entertainment choices, making it a vibrant hub for everyone.

Great People in Great Careers: The AAN offers talent opportunities in the fields of Administration, Accounting, Marketing, Communications, Digital Development, Event Planning, Social Media, Research, Health Policy, Information Systems, Project Management, and more.

ADDITIONAL RESOURCES

View our press room, conferences, world-renowned guidelines, social media channels, patient and caregiver magazine, and most recent Annual Report.

Technical Support

Consider these troubleshooting options if you encounter issues with submitting your application:

• Be sure you are using the most updated version of your web browser.
• ADP does not support the browser Microsoft Edge.
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If you need assistance with completing our online application process, contact employment@aan.com.

The American Academy of Neurology is an equal opportunity employer.