Description
Job Summary As an integral member of the Commercial Applications group, the Business Analyst provides support to the Applications Managers in planning new features and initiatives, tracking analytics and acting as a liaison and systems analyst in the gathering of business requirements, communication of the requirements and specifications with vendors, development teams and other functional bank groups to ensure success of product implementation and processes related to Cadence Bank's core processing system and Commercial Applications software systems. This team member will also be responsible for managing and executing system administration activities for Commercial Applications, as needed. Duties and Responsibilities
- Lead/participate in Commercial Applications business analysis activities to gather business requirements
- Elicit, analyze, and evaluate processes to determine the workflow, time requirements, costs, and duration
- Translate business requirements into specifications that will be used to implement the system enhancements or new product functionality.
- Identify trends in business requirements and develop plans for improving processes and procedures
- Track and document changes to functional and business specification documents
- Coordinate changes with vendors and clients in a joint-effort with Commercial Application & line of business partners
- Assist in the development of business cases and project charter components
- Act as liaison/system analyst between other functional bank groups with applications managers and development teams to resolve issues that arise during development
- Acquire and/or create test data and business process scenarios
- Coordinate user acceptance testing activities
- Assist in the drafting and issuance of Statement of Work (SOW)
- Prepare and maintain a comprehensive project plan (deliverables, milestones and resources)
- Conduct regular meetings to ensure adherence to plan and milestones
- Provide verbal and written status updates to the larger Commercial Applications team
- May require travel or working on-site at client location to facilitate the implementation process
- Provide feedback and advice on modifications of Commercial Applications products for internal projects as requested
- Attend meetings and training as required to continue development and to enhance knowledge of Commercial Applications, processes and technologies
- Provide support to team colleagues as required
- Participate in system user groups as needed
Requirements
- Cash management and treasury services experience/knowledge required
- Time management and organizational skills
- Proven ability to successfully manage conflict
- Proficient in MSWord, Excel and PowerPoint
- Competency in process diagramming tools, editing tools, and internet based applications
- Demonstrated ability to work in a team environment
- Ability to adapt to a changing environment
- Excellent verbal and written communication skills
- Minimum of 2 year experience as business analyst
- Prior experience in account analysis/commercial banking billing systems preferred
- Strong sense of ownership and accountability of tasks
Qualifications
Education
Bachelors (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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