Patient Navigator Non Clinical

Job Overview:

The Patient Navigator will provide a warm hand-off to providers, escort patients to appointments, provide patient education, and maintain contact with patients throughout their care. In addition, the Patient Navigator will coordinate internal and external referrals for prevention, support and wellness services, specifically integrated screenings and provide continuous support for all clients who have been tested for HIV regardless of test result.

Qualifications:

Required:

• Associate Degree required

Preferred:

• Bi-lingual, and able to read, write and speak Spanish proficiently, highly preferred
• Experience in a healthcare setting is highly desirable
• Proficient in Microsoft Word, Excel and PowerPoint

Scheduling Requirements:

• Monday Friday 9:00am-5:00pm
• Require some weekends and attend Community Health Events that occur

Essential Functions:

• Advocate for clients who have legal benefit concerns
• Assess client needs, prepare appropriate individual service plans and maintain records
• Assist clients in implementing the service plan by networking and referral, internally and/or to other community resources
• Assist homeless or precariously-housed clients towards more stable housing
• Assist with insurance and benefit applications
• Attend and participate in staff meetings and supervisory conferences
• Conduct referral and linkage activities to housing, food programs and other customer needs
• Coordinate with social services and insurance companies or other financial services to ensure the ability to pay for care
• Develop and maintain a database of professional contacts
• Ensure confidentiality of all records
• Establish, maintain and update client case records using approved agency forms and procedures
• Maintain and update client information in a specific database
• Maintain working relationships with other community providers
• Prepare monthly reports in accordance with agency policies and procedures
• Provide relevant literature to clients and members of the community
• Provide written reports and maintain statistics as required
• Represent the agency at community events, meetings, and conferences

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered,

high-quality academic medicine in a compassionate and equitable manner, while delivering

a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer