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Operations Application Analyst

TEKsystems
$30.00 - $50.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, North Carolina, Charlotte
Apr 09, 2025
Job Description The manager is looking for resources to support a large email retention and archive program. We are looking for App Support resources/analysts that have a troubleshooting, application support, and networking background. This team supports issues that arise for BAC employees and they work with the vendor if it is something they cannot solve on their own. Skills Application support, network connectivity, itil, Analysis, windows Top Skills Details Application support, network connectivity, itil Additional Skills & Qualifications Required Skills * 3 or more years of working in a technical operations role * Strong working knowledge of ITIL standards and practices * Proven problem solving skills * Proven analytical skills * Proven communication skills on a technical and non-technical level * Proven process documentation skills * Strong working knowledge of Windows operating systems and internet browsers * Strong working knowledge of Microsoft Office tools (Outlook, Excel, Access, PowerPoint) * Basic knowledge of network troubleshooting * Ability to participate with on-call support rotations Experience Level Intermediate Level Pay and Benefits The pay range for this position is $30.00 - $50.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Charlotte,NC. Application Deadline This position is anticipated to close on Apr 15, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.