District Manager

ESSENTIAL DUTIES & RESPONSIBILITIES

• Apprise senior leadership on employee relations and customer service issues, operations, and sales initiatives/production for the district; submit monthly reporting to leadership detailing the above areas.
• Analyze market data to aide business development efforts in specific branch areas; provide statistics, reporting, and resources that will contribute to new deposit acquisition and overall growth.
• Integrate all corporate sales, service, and operational policies/procedures within the district.
• Review relative reports to ensure integrity and operational excellence, to mitigate loss to the Bank; guide, approve, and authorize actions as required, in accordance with internal policies and procedures.
• Work with Director of Branch Administration in evaluating, developing, and recommending sales and service strategies to implement within the branch network.
• Participate in career coaching, develop employees to meet performance expectations; engage in succession planning, and work with branch staff to ensure the development of future leaders within the organization.
• Participate in branch sales goal setting for the district.
• Coordinate managerial staff coverage within the district.
• Maintain strong collaborative relationships with relative business lines, departments, partners, and peers; serve as an intermediary between the district and other departments.
• Participate in community affairs to increase the Bank's visibility and to enhance new and existing business opportunities; assist Branch Managers with the support of significant community events in their marketing area.
• Assist with the resolution of customer complaints.
• Oversee completion of annual performance evaluations for staff within the district and evaluate the performance of Branch Managers.
• Participate in the interview and recruitment process of potential job candidates.
• Oversee all performance management issues and work directly with the Human Resources Department to effectively navigate through all employee relations issues.
• Provide sound direction on important decisions inclusive of customer and employee related issues, operations, and sales.
• Perform other duties as assigned.

SKILLS, EDUCATION, & EXPERIENCE

• Bachelor's degree required.
• 10+ years of retail banking experience, with at least 5 years of branch management experience.
• Must exhibit strong leadership competencies, collaboration, flexibility, influence, innovation, creativity, integrity, and passion.
• Comprehensive knowledge of the Bank's policies, procedures, practices, and controls.
• Display thorough knowledge of Apple Bank products and services.
• Must possess exceptional networking capability.
• Excellent decision making and customer service skills.
• Strong analytical and organizational skills.
• Results oriented and possesses strong business acumen.
• Excellent interpersonal and communication (verbal + written) skills.
• Working knowledge of basic economic and business concepts.
• Proficient in Microsoft Word and Excel.
• Ability to travel to branch locations within the assigned district.

Visa sponsorship not available.

We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.