Senior Manager, Client Risk Prevention

What is the opportunity?

As Client Risk Prevention Senior Manager in the Business Risk Oversight team, you will manage the team responsible for the intake and case management of incidents of fraud, financial exploitation and senior/vulnerable client concerns, providing proactive and responsive advice to business partners. Looking for someone with a passion for helping others and the ability to demonstrate professionalism and empathy with a calm demeanor while addressing potentially stressful, time-sensitive situations.

If you have strong interpersonal skills, enjoy working in challenging environment, and are looking for the next step in your career, we want to hear from you!

**Open to considering Candidates outside of MN.**

What will you do?

• Manage performance and development of direct reports, including conducting performance reviews and creating individual development plans.
• Apply knowledge of regulations and best practices to provide a high level of service and guidance to employees when faced with scenarios involving fraud, financial exploitation, diminished capacity and vulnerability, soliciting advice from colleagues in Law Group and Compliance.
• Manage holds on client disbursements in accordance with FINRA Rule 2165, conduct supporting investigations and facilitate reporting to state agencies.
• In partnership with other stakeholders, develop and maintain policies, procedures and written supervisory procedures to protect against fraud and financial exploitation and comply with applicable laws and regulations.
• Develop and maintain internal red flags training and resource materials to promote identification and escalation of fraud, exploitation and diminished capacity concerns. Travel periodically to conduct onsite training and participate in training calls on timely topics related to senior clients and fraud. Contribute to the development of external client educational materials on fraud, scams and financial exploitation.
• Maintain management reporting related to fraud and exploitation and analyze case trends to identify potential fraud control enhancements.
• Serve as the primary RBC Wealth Management - U.S. liaison and subject matter expert in support of Enterprise Fraud Risk requirements.
• Participate in industry groups/roundtables to engage in best practices and to stay abreast of current industry priorities

Maintain awareness of federal and state regulatory and reporting requirements

What do you need to succeed?

Must-have

• College degree or comparable securities industry work experience
• Strong understanding of financial industry regulations related to fraud and senior/vulnerable client concerns and the ability to identify and mitigate risks within the organization
• Outstanding verbal and written communication skills with confidence to conduct training and lead group discussions
• Advanced organizational skills, including the ability to multi-task and prioritize with high attention to detail
• 7+ years securities or financial markets experience
• 1-3 years of people management experience

Nice-to-have

• Law degree, MBA or other advanced degree
• Series 7, 63 and 24 exams
• Certified Fraud Examiner (CFE) designation

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities
• Access to a variety of job opportunities across business

The expected salary range for this particular position is $85,000-$150,000, depending on your experience, skills, and registration status, market conditions and business needs.

You have the potential to earn more through RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.

RBC's compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

• Drives RBC's high-performance culture
• Enables collective achievement of our strategic goals
• Generates sustainable shareholder returns and above market shareholder value

Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.