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Trust Analyst II The Trust Analyst II is responsible for performing analytical functions designed to meet the needs of the Trust Operations unit. This includes production support, exception processing, reconcilement duties, process enhancements and overall customer service. Position Competencies
Successful incumbents possess integrity and trust, listening skills, problem solving skills, are focused on the customer and have a drive for results. Position Responsibilities:
- Compile, review and analyze the department's various regulatory reports and submit with the appropriate authorities by established deadlines.
- Complete and review unit's cash and security reconcilements, analyze and resolve all variances, as required.
- Review and analyze the unit's various exception reports such as failed trades, cash overdrafts, cost and market value out of balances and take the necessary action to resolve.
- May act as an escalation point for the unit's customer complaints. Bring all complaints/issues to formal resolution within department standards.
- Produce and analyze ad-hoc customer report requests, as needed.
- Create, maintain and update unit's desktop procedures and checklists.
- Assist in small to medium projects, as needed.
Position Qualifications
- Bachelor's degree from an accredited university AND 1 year of financial service or customer service experience OR High School Diploma AND 4 years of financial service or operations experience
- 2 years of experience with Microsoft Word and Excel
About Comerica
We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.
Upon offer, Comerica conducts a comprehensive background and fingerprint check.
NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.
Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.
Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.
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Comerica Bank
life insurance, parental leave, paid time off, sick time, 401(k)
Apr 12, 2025