Security Officer Manager

JOB SUMMARY

The Security Officer Manager is responsible for overseeing the day-to-day operations of the security team at the Pacific Spaceport Complex-Alaska (PSCA) on Kodiak Island and an off-axis site in King Salmon, Alaska. The manager ensures the safety and security of the organization's premises, employees, and assets. This role involves managing a team of security officers, developing and implementing security protocols, conducting risk assessments, and responding to security incidents and emergencies. The Security Officer Manager will work closely with upper management to align security operations with organizational goals, maintain compliance with legal and regulatory requirements, and ensure a safe and secure environment.

ESSENTIAL FUNCTIONS

• Oversee daily operations of the security staff, ensuring proper scheduling, training, and performance.
• Provide direction, guidance, and support to security officers to maintain high standards of security services.
• Regularly assess potential security risks and vulnerabilities, conducting security audits, inspections, and assessments to identify areas of improvement.
• Oversee the monitoring of surveillance systems, alarms, and other security-related technologies. Respond to security incidents, emergencies, and breaches swiftly, coordinating with law enforcement and other authorities as necessary.
• Provide ongoing training to security officers on procedures, safety protocols, customer service, emergency response, and conflict resolution.
• Foster a culture of continuous improvement and professional development within the security team.
• Ensure accurate documentation of security activities, incidents, and investigations. Generate regular reports on security performance and incidents for management review.
• Ensure all security staff adhere to company policies, procedures, and safety regulations. Enforce rules and discipline when necessary to maintain the integrity of security operations.
• Coordinate emergency response procedures, including evacuations, first-aid assistance, and fire safety protocols, ensuring a well-prepared and effective response to emergencies.
• Oversee the security department's budget, ensuring resources are used efficiently and within allocated financial constraints. Maintain equipment, uniforms, and other security-related resources.
• Act as a liaison between the security teams and customer representatives.
• Address and resolve any concerns related to security, ensuring a professional and courteous approach at all times.
• Provide security support based on the designated schedule produce by AAC or Wholly Owned Subsidiary (ALS).
• Follow security related SOPs.
• Investigate reported crimes.
• Participate in random drug testing program.
• Participate in company training.
• Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES

• Yes

KNOWLEDGE, SKILLS, & ABILITIES

• In-depth understanding of security operations, including physical security systems, surveillance equipment, and emergency protocols.
• Knowledge of risk management principles, threat assessments, and strategies for mitigating potential security risks.
• Familiarity with laws, regulations, and industry standards governing security practices, including those related to workplace safety, privacy.
• Understanding of incident response procedures, crisis management, and emergency preparedness.
• Familiarity with security technologies, including CCTV systems, alarm systems, access control, and incident management software.
• Strong leadership skills to effectively manage, motivate, and develop security staff while ensuring compliance with security protocols and policies.
• Excellent verbal and written communication skills, with the ability to interact effectively with staff, management, visitors, and external authorities.
• Ability to think critically and make quick, informed decisions during security incidents or emergencies, applying sound judgment under pressure.
• Skilled in managing and resolving conflicts in a calm, professional, and effective manner, ensuring minimal disruption and maintaining safety.
• Meticulous attention to detail in conducting security audits, monitoring systems, and reviewing reports to ensure compliance and security effectiveness.
• Strong interpersonal skills with a customer-focused approach, ensuring security measures support a positive experience for employees and visitors.
• Ability to manage multiple responsibilities and prioritize tasks effectively to ensure smooth security operations.
• Ability to work collaboratively with other departments, management, and external stakeholders to align security practices with organizational goals.
• Strong decision-making ability, particularly in high-pressure or emergency scenarios, with a focus on ensuring safety and compliance.
• Ability to stand or walk for extended periods, patrol large areas, and respond swiftly to security breaches or emergencies, as required.
• Must be able to operate in a way that is ethical, responsible and professional.
• Ability to handle confidential information and not disclose it.
• Must be able to read a map and navigate accordingly.
• Ability to multi-task.

QUALIFICATIONS

• High School Diploma or GED equivalent - Required.
• Bachelor's degree in Criminal Justice, Security Management, or a related field - Preferred.
• Certified Protection Professional (CPP) or Physical Security Professional (PSP) cert - Preferred.
• Minimum of 5 years of experience in a security-related role, with at least 2 years in a supervisory or management position.
• Experience with emergency response and crisis management.
• Experience in Security, and/or Guard, and/or Law Enforcement.
• Ability to communicate effectively with team members, management, and external authorities.
• Valid state driver's license
• Must be able to perform shift work.
• Must be able to obtain and maintain a government security clearance (SECRET).
• Must pass drug and background screening.

WORKING ENVIRONMENT

Yulista fosters a fast paced multi-tasking customer service oriented environment requiring a high degree of efficient and effective performance. Adaptability regarding schedule and task changes is necessary to accommodate changing priorities.Overtime may be required.

PREFERENCE STATEMENT

Preference will be given to Calista shareholders and their descendants and spouses, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g) and Title 42 U.S. Code 2003-2(i).

Additionally, Chiulista's policy is to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status. When applicable, Chiulista's policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits.

REASONABLE ACCOMMODATION

It is Chiulista's business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

The statements contained in this job description are intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Others duties may be assigned. This job description is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.

PREFERENCE STATEMENT
Preference will be given to Calista shareholders and their descendants and to spouses of Calista shareholders, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g).

EEO STATEMENT
Additionally, it is our policy to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status. When applicable, our policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits.

REASONABLE ACCOMMODATION
It is Calista and Subsidiaries' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

The statements contained in this job description are intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements.

This job description is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.