Customer Service Advisor
 TEKsystems | |
$49,920.00 / yr
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life insurance, sick time, 401(k), retirement plan
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 Apr 12, 2025 | |
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*Description*
Client looking for a Customer Service Advisor in Fort Worth, Texas. As Customer Service Advisor you will act as the primary point of contact between the company and our customers. This role ensures that customers receive exceptional service and support, addressing enquiries, resolving issues, and maintaining strong relationships. *Respond to customer enquiries via phone, email, or chat promptly and professionally. *Prepare and send invoices, purchase orders and other related documents. *Assist the sales team. *Meet and greet visitors to the premises in a professional manner when required. *Works proactively to solve customer, product or pricing issues in a timely fashion. *Produce customer open order reports and coordinate expedites with Operations team. *Generate reports for order tracking, customer feedback and service metrics. *Additional Skills & Qualifications* *High School diploma or equivalent required; associate or bachelor's degree preferred. *Minimum 3 years' experience in a related customer service role preferably in a manufacturing or industrial environment. *Proficiency in using ERP Systems and Microsoft Office Suite. (Word, Excel, Outlook) *Experience Level* Entry Level *Pay and Benefits* The pay range for this position is $49920.00 - $49920.00/yr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a fully onsite position in Saginaw,TX. *Application Deadline* This position is anticipated to close on Apr 25, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. | |