Systems Analysis, Senior

Your Role

The Operations Portfolio team within Blue Shield of California provides robust solutions for our business partners, providers and members which improve the overall health care experience from membership, enrollment and Providers. The Membership and provider systems analyst will report to the Senior Manager, Applications Services Lead in the Operations Portfolio. In this role you will help define and deliver solutions that meet business objectives and will serve as a facilitator between the business and IT in understanding the business needs. In partnership with Product Managers, Scrum Masters, Business Product Owners, and IT interfacing groups you will lead the eliciting, analyzing, validating, and managing of requirements, business processes and high-level solution designs. An individual in this role is a proactive member of an Agile product team, working in tandem with the Product Managers and Product Owners and design and development team members to ensure the product continuously delivers value to users.

Your Knowledge and Experience

• Requires a bachelor's degree or equivalent experience
• Requires at least 5 years of directly related professional experience and deep technical abilities in one or more primary products, programs or technologies
• Strongly prefers Healthcare experience with knowledge of Facets Membership & Providers
• Excellent oral and written communication skills; excellent problem solving and consulting skills
• Experience documenting agile workflows and process documentation
• Proven ability to function in a fast moving and rapidly evolving environment