Assistant Director of Student Involvement for Facilities and Operations

The Assistant Director of Student Involvement for Facilities and Operations is responsible for overseeing facility management and operation of the Stern Student Center and other venues managed by the Office of Student Involvement, and ensuring that Student Involvement facilities remain clean, safe, properly maintained, functional, and inviting. This position will oversee the Cougar Food Pantry Operations, hiring and training student staff/volunteers. This position works within the framework emphasizing out-of-class learning opportunities for students through extra and co-curricular programs and services with a continuing commitment to social development, education, leadership development, and community building. This position cultivates and maintains close working relationships with various departments within the College of Charleston community, other universities and public agencies, and the public, and may represent Student Involvement in many public facets.

Bachelor's Degree and facilities operations experience required. Experience in higher education student activities, programs and events required. Excellent customer service skills demonstrating the ability to work effectively with a variety of groups. Candidates with an equivalent combination of experience and/or education are encouraged to apply.

Should possess experience and knowledge in the areas of facility maintenance and operations. In addition, applicants should exhibit strong organizational skills as well as the ability to supervise student employees. Must demonstrate the ability to create a welcoming and inclusive environment. Commitment to providing high levels of customer service is essential. Basic knowledge of audio-visual equipment and computer operations is essential. Must be comfortable with PC Platforms and use Microsoft applications.

Occasional evening and weekend hours required. Must be able to routinely lift 50 lbs.

Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

*Salary is commensurate with education/experience which exceeds the minimum requirements.

Offers of employment are contingent upon a successful background check.

All applications must be submitted online https://jobs.cofc.edu.

The College of Charleston is an equal opportunity employer and does not discriminate against any individual or group on the basis of sex, gender (including gender identity and/or expression), pregnancy, race, religion, color, national origin, age, disability, military or veteran status, sexual orientation, genetic information, and other classifications protected by applicable federal, state, and local laws. For more information, please visit eop.cofc.edu.

Manages the daily operations of Student Involvement facilities including ensuring building clients and guests' needs are met in a timely and consistent manner. Manages all maintenance and repairs for Student Involvement facilities, and serves as departmental co-liaison to Physical Plant, Information Technology, Central Warehouse, and other on-campus departments for maintenance and repair needs. Routinely lifts or moves equipment or other supplies up to 50 lbs. found in Student Involvement facilities.

Directs the hiring, training, supervision, and evaluation of Student Staff. Coordinates scheduling of student staff working under the Associate Director of Student Involvement for Events and Operations. Ensures adequate staffing for events outside normal operating hours (late nights and weekends). Manages the contracts and payroll for student staff. Conducts meetings with student staff and assists with topic development and running of monthly full Student involvement student staff meetings. Develops training materials, and manuals for student staff.

Oversees and manages the Cougar Pantry, the on-campus food pantry for students. Ensures stocking of food and supplies for the pantry. Coordinate food and resources collection campaigns. Coordinates staffing of pantry including volunteer opportunities. Maintain a resource guidebook for volunteers. Plan and program outreach campaigns to market pantry services. Assess the needs of the Cougar Pantry and advertise needs effectively.

Manages technical and logistical set-up process (diagrams, audio visual equipment, sound, staging, furniture, etc.) for confirmed events scheduled through the reservation system in Student Involvement facilities, which during the academic year can average up to 225 events per semester (~15 events per week). Serves as back-up support to the Student Involvement reservation system administrator in the event of their absence, or high demand times of the year. Conducts daily facility inspections and walk-throughs to ensure set-ups are completed, and student staff follow through on assignments and work. Generates and oversees necessary work orders for Student Involvement facilities based on inspection reports. Communicates timeline for work orders to building clients.

Manages and maintains, in cooperation with the Associate Director of Student Involvement for Events and Operations and the Executive Director of Student Involvement, the life cycle plans for building improvements (e.g., furniture, painting, flooring). Directs the priorities and needs of equipment purchases. Recommends development of services and improvements for areas of supervision. Sustains and increases the use of technology (scheduling software, social media, inventory, and tracking, etc.) throughout Student Involvement facilities.

Manage and update Student Involvement webpages and HUB sites including Student Involvement, Stern Center, Higdon Center for Student Leadership and Fraternity & Sorority Life, Cougar Activities Board, Cougar Pantry and Cistern Yard Media. Update and provide technical support for Student Affairs webpages and Hub sites. Manages Stern Center digital signage.

Participate in the development and review of policies and procedures to ensure consistency throughout Student Involvement facilities. Develop policies and practices related to internal areas of responsibility. Assists with the process to assess and analyze programs and functions to ensure consistency with stated goals and objectives associated with the mission and strategic plan. Assists with department assessment related to program functions, stated goals and objectives of supervised areas.

Attends regularly scheduled staff meetings and serves on campus committees as assigned. Interact, guide and direct student organizations on events and programs by providing advisement and mentoring.