AVP & SLC Operations Officer II

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Job Title: AVP & SLC Operations Officer II
Department: Specialty Lending Center (SLC)

We are looking for AVP & SLC Operations Officer II to join our Specialty Lending Center (SLC) team. The Specialty Lending Center Operations Officer II will be responsible for supporting the operations functions of the SLC department and ensuring efficient loan processing including loan boarding, loan transactions, payments, advances, incoming & outgoing wires, payoffs, and insurance requirements.

Key Responsibilities:

• Direct closing functions to ensure loan documentation and funding are handled accurately and efficiently within the department service level agreements.
• Monitor workflow and oversee closing and funding, including credit line advances with accuracy in timely manner.
• Ensure consistent and effective methods of communication are in place to ensure the seamless operation of the team.
• Generate daily warehouse pipeline reports and ensure accuracy of each report assigned.
• Review weekly past due reports to monitor payment performance of each borrower and take appropriate actions for delinquent borrowers.
• Provide quality service to all clients and potential clients of the Bank, as needed and as required for obtaining necessary documents for other departments of the Bank.

Requirements/Qualifications:

• Bachelor's degree in Business Administration or related field or equivalent work experience required.
• Minimum 3 years of experience in banking and/or lending required.
• Ability to retain broad knowledge of lending tasks.
• Strong analytical skills with a thorough understanding of lending operations and client needs.
• Present a professional image in dealing with customers, interdepartmental, and external representatives.
• Good written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone.
• Ability to respond effectively to the most sensitive inquiries or client complaints.
• Accurate typing/keyboarding skills; basic computer skills, including the use of word processing, spreadsheet software applications, core banking process systems, e-mail and on-line banking programs.

Employee Benefits & Perks

• Medical, Dental, & Vision: Open Bank offers medical, dental, and vision insurance for all full-time employees and their immediate family members. Employees become eligible for insurance benefits on the first of the month following their hire date.
• Life, Accidental Death & Dismemberment, & Long-Term Disability: Open Bank pays 100% of the cost.
• Flexible Spending Account (FSA): Tax-advantaged financial accounts are offered for employees to pay for eligible out-of-pocket expenses (health, dependent care, transit, and parking) with pre-tax dollars.
• 401(k) Retirement Savings Plan: Open Bank matches 100% of the first 6% of employees' contributions. Employees are eligible to participate on the first of the month following 90 days of employment.
• Paid Time Off (PTO): Employees begin to accrue PTO hours at the time of hire to use for vacation, illness, or other personal reasons.
• Employee Assistance Program (EAP): The EAP offers counseling sessions, online tools and resources, and legal and financial guidance for employees and their family.
• Company Paid Lunch: Open Bank provides company paid lunch twice a week.

To view current job openings, please visit Open Bank Careers Page: https://myopenbank.com/about/#