Outside Sales Representative - Heavy Duty Truck Parts

Job Title: Outside Sales Representative - Heavy Duty Truck Parts

Location: Madison, Wisconsin

Company: I-State Truck Center

We are seeking a motivated and experienced Outside Sales Representative to expand our customer base and increase sales of heavy-duty truck parts. The ideal candidate will have a strong background in sales, knowledge of the heavy-duty truck industry, and a passion for building lasting customer relationships. This role involves frequent local travel within the assigned territory to engage with existing clients and prospect new accounts.

I-State Truck Center is a leading distributor of heavy-duty truck parts, serving clients across Wisconsin and the upper Midwest. With a commitment to quality, service, and customer satisfaction, we provide top-tier products and solutions to keep our customers' fleets on the road. Join our dynamic team and help drive our growth in the heavy-duty truck parts market!

Key Responsibilities:

• Develop and Grow Sales: Actively prospect for new customers through cold calling, networking, and strategic outreach to trucking companies, repair facilities, and municipalities.
• Maintain Customer Relationships: Build and strengthen relationships with existing clients by providing exceptional service, addressing their needs, and offering tailored solutions.
• Product Knowledge: Develop and maintain a thorough understanding of our heavy-duty truck parts, services, and competitive advantages to effectively communicate value to customers.
• Sales Planning: Collaborate with management to create and execute a sales plan, regularly reviewing progress to meet or exceed sales targets.
• Order Coordination: Communicate parts orders to internal teams, advise on stock or emergency status, and ensure timely delivery to customers.
• Market Awareness: Stay informed about industry trends, competitor products, and market demands, sharing insights with management to enhance our offerings.
• Reporting: Submit weekly activity/call reports, maintain accurate customer records, and use CRM tools to track sales activities and opportunities.
• Customer Support: Assist with warranty issues, coordinate with parts and service teams, and troubleshoot customer problems to ensure satisfaction.

Qualifications:

• Experience: Minimum of 2 years of outside sales experience, preferably in the heavy-duty truck parts, automotive, or related industry.
• Education: High school diploma or GED required; associate's degree or equivalent experience in business or a technical field preferred.
• Industry Knowledge: Familiarity with heavy-duty truck parts, commercial truck shop operations, or experience in a truck dealership is highly desirable.
• Skills:
  
  
  
  • Proven ability to prospect, negotiate, and close sales.
  • Strong communication, relationship-building, and customer service skills.
  • Ability to manage multiple accounts and projects effectively.
  • Proficiency with CRM systems and Microsoft Office (Outlook, Word, Excel).
  
  
  
  
• Requirements:
  
  
  
  • Valid driver's license with a clean driving record.
  • Ability to lift to 50 lbs. (e.g., for parts delivery when needed).
  • Willingness to travel frequently within the assigned territory.
  
  
  
  
• Preferred: 3+ years of outside sales or account management experience in the heavy-duty truck industry.

Benefits:

• Competitive Wages - Be paid your worth!
• Tuition assistance - for educational and ongoing career growth
• Health, dental and vision coverage - begins on the first day of the following month.
• Paid Time Off - (PTO) starts accruing day one of your full-time employment.
• Holidays - 6 Holidays and 2 Floating Holidays per year
• 401(K) - with company matching.
• Long Term Disability - Supplied
• Short Term Disability - Supplied
• Life Insurance - Supplied
• Healthiest You - Virtual Health Care paid by Interstate.
• PPE Reimbursement- Safety Glasses and Safety Boot Reimbursement
• Pet Insurance - We care about our furry friends!
• Employee Discounts - available on products and services
• Paid Employee Assistance Program - Free 24/7 Access to a guidance consultant regarding life challenges you or family member may face.
• Paid Health and Well-being screening - for employees and their spouse

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Interstate Companies is an Equal Opportunity Employer, and we encourage all qualified and interested persons to apply for this position by submitting a resume for consideration.

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