Customer Relations Specialist

Spirit AeroSystems designs and builds aerostructures for both commercial and defense customers. With headquarters in Wichita, Kansas, Spirit operates sites in the U.S., U.K., France and Malaysia. The company's core products include fuselages, pylons, nacelles and wing components for the world's premier aircraft. Spirit AeroSystems focuses on affordable, innovative composite and aluminum manufacturing solutions to support customers around the globe.

Location-Wichita, KS

Key Accountabilities:

• Represents Company to internal and external customers by providing a world class customer service experience
• Includes but not limited to managing orders from placement, returns, credits, and any other issues for the life of the order
• Works with all level of leadership and cross functional team to secure product needs for customers
• Authority to access production systems for managing customer sales orders & suppliers through inventory systems
• Responsibilities require internal coordination of contract administration, purchasing, engineering, quality assurance, traffic, and warehousing
• Must be able to multitask under pressure
• Can handle different priorities through effective escalation
• Willingness to go above and beyond for the customer
• Must be a team player and willingness to put the customer first
• Overtime/On-call availability required
• Areas are limited to commercial and military

Required:

• Bachelor's Degree with 6+ years of related experience
• SAP experience
• Experience with manufacturing or processing
• Experience with Microsoft Office Suite of products (Word, Excel, PowerPoint)

Preferred Experience:

• Experience with supply chain and/or logistics
• Previous customer service experience in aircraft or other manufacturing

Spirit AeroSystems is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, marital or civil partnership status, pregnancy, age, disability, veteran status or any other protected factor under federal, state or local law.