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Student Services Analyst Senior

Maricopa Community College district
life insurance, paid time off, sick time, long term disability, tuition reimbursement, 403(b), remote work
United States, Arizona, Tempe
2411 West 14th Street (Show on map)
Apr 18, 2025


Student Services Analyst Senior

Job ID: 321286
Location: District Support Services Cntr
Full/Part Time: Full Time
Regular/Temporary: Regular

Salary Range

$59,028.00 - $76,737.00/annually, DOE

Grade

116

Work Schedule

Monday - Friday, 8am - 5pm
Summer Hours: Monday - Thursday, 7am-6pm

Work Calendar

12 Months

Maricopa Summary

10 Colleges. Unlimited Opportunities.

The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world.

We focus on people-not profits.
With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college.

We don't just support our community-we help build it.
We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact.

We believe our employees are our most valuable asset.
Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.

Join us in making a real difference in the lives of over 140,000 college students each year.

Benefits

Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD:

Affordable and Comprehensive Benefits Package:

* Nationwide Medical, Dental, and Vision Coverage

* Paid Time Off: Vacation, Sick Leave, and Personal Time

* 20 Paid Observed Holidays

* Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage

* Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions

* Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b)

* Tuition Reimbursement for employees and dependents

* Annual Professional Development Funding

* Flexible Work Schedules

Employee Health & Wellness Programs:

* District-Wide Wellness Program with Workshops and Webinars

* Monthly Health & Wellness Calendar and Newsletter

* Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs

* Employee Assistance Program (EAP)

* Sight-On-Site Eye Care Services

* Mobile On-Site Mammography Screenings

* Pre-Retirement Planning Events

* Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer)

Job Summary

The Student Services Analyst Senior within the Enrollment Management & Operations department plays a key role in coordinating, administering, and implementing various student services programs. This engaging position involves providing development and operational planning, managing program initiatives, evaluating outcomes, coordinating projects, and offering technical assistance.

The Student Services Analyst Senior will be responsible for assigning tasks, overseeing project progress, and ensuring that all projects are completed on time and meet the highest standards of quality. A strong focus on problem resolution and continuous improvement makes this role essential to the department's success in delivering impactful services.

Essential Functions

45% - Position manages multiple projects simultaneously: following project management strategies/best practices/standards; organizes and plans project tasks and schedules; facilitates and encourages collaboration across stakeholder groups; aligns projects to business priorities, goals, and strategies; optimizes project deliverables, schedules, and in some cases budgets; ensures all deadlines are met; strong attention to detail; and maintains the highest level of project support and confidentiality..

20% - Regular contact with a variety of levels of management, staff, and stakeholders with specialized knowledge of supporting student services projects; communicates with internal and external resources regarding policy/procedural, event, or program information; receives and responds to inquiries and information requests, resolving issues or referring requests to an appropriate resource.

10% - Coordinates the initiation and completion of the procurement process by submitting purchase order details for requests, contract creation, submissions, and tracking, monitoring fiscal process to keep interested parties aware, and maintaining records and files for all fiscal-related items.

10% - Researches, gathers, compiles, and reviews data and information in support of assigned projects/programs; assists with research, gathers information, and provides coordination of activities and coordination support of projects/programs; conducts assessments, surveys, focus groups, and analysis; composes, modifies, and formats complex documents including correspondence, presentations, and reports; Creates other documents and communication materials.

10% - Supports the maintenance of files, records, database information, and documentation related to assigned areas and according to established procedures via paper and electronic methods.

5% Performs other duties as assigned.

Minimum Qualifications

Bachelor's Degree from a regionally accredited institution in education, sociology, business administration, project management, or related field, and four (4) years of progressively responsible project management, student services experience coordinating, administering, planning, or evaluating.

OR

An equivalent combination of the conferred degree and directly related full-time work experience as described above, sufficient to successfully perform the essential duties of the job, such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered.

Desired Qualifications
  1. Two (2) or more years of experience managing projects, coordinating meetings, scheduling tasks, and working with various stakeholders.
  2. Four (4) years or more of experience in a higher education environment, preferred in student affairs.
  3. Two (2) or more years of experience creating documents in Google Suite and Microsoft Office.
  4. One (1) or more years of experience coordinating fiscal procurement
  5. Two (2) or more years of experience working as part of a team in person and virtually.
  6. Two (2) or more years of experience working with data to create reports and conduct analysis.
  7. Project management certification.


Special Working Conditions

Requires reaching, standing, walking, lifting, fingering, grasping, talking, hearing, seeing, and repetitive motions.

This position may travel to a variety of locations on and off campus as needed to conduct District or College business.

Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to lift, carry, push, pull, or otherwise move objects including the human body.

Work is routinely performed in an indoor office environment.

Virtual/Hybrid Working: This position is afforded to work virtually, hybrid environment, and in the office. The role will work out a schedule with the supervisor, but may not be able to be fully remote, depending on projects and needs of the business unit. Office laptop, keyboard, mouse, and 2 monitors are provided with docking stations to be able to work in the office and remotely. Remote work requires a dedicated workspace with few distractions and interruptions.

How to Apply

Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.

Additional materials will not be accepted after the job posting has closed.

Missing materials or incomplete employment history will not be considered.

Please ensure your materials clearly provide the following information.
  • Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
  • Indicate whether former or current employment is Full-Time or;
  • Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load)
  • Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
  • Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.


Posting Close Date

Apply on or before Monday, April 28, 2025 to be considered.

EEO, Title IX, & Clery Act

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.

To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=321286&PostingSeq=1

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