Owatonna Clinic and Ambulatory Surgery Center - Patient Access Coordinator

1.0 FTE

Day/Evening Shifts

Starting Wage - $19.59 - $24.49

At Olmsted Medical Center, we value our employees and are committed to providing a comprehensive and competitive benefits package. To keep up with the evolving trends, Olmsted Medical Center offers the following for employees who are employed at a 0.5 FTE or higher.

• Medical Insurance
• Paid Time Off
• Dental Insurance
• Vision Insurance
• Basic Life Insurance
• Tuition Reimbursement
• Employer Paid Short-Term Disability and Long-Term Disability
• Adoption Assistance Plan

Qualifications:

• Health unit coordinator program certificate is preferred
• Medical background and knowledge of medical terminology preferred
• BLS certification within 90 days of hire

Job Responsibilities:

• Registers patients, sets up insurance, and verifies demographics each time a patient arrives at the clinic or ambulatory surgery center.
• Manages all aspects of scheduling and promptly addresses delays or issues in the operating room.
• Greets patients and family members and directs or escorts patients to exam rooms.
• Answers incoming phone calls and directs them to the appropriate areas.
• Collects patient payments and co-pays at each visit.
• Schedules and verifies patient appointments.
• Maintains all accounts for patients at the facility for appointments.
• Maintains cash drawer.
• Works closely with clinicians and nursing staff.
• Completes email requests.
• Maintains and uses principles of aseptic techniques and infection control when performing clinical duties and tasks.
• Works with healthcare team to assure smooth and efficient patient flow and clinical operation.
• Orders, stocks, and maintains exam rooms, special order items, and supply storage areas using par levels of supplies, medications, linens, forms, and equipment.
• Manages information in accordance with state and federal regulations.
• Brings forth new ideas and suggestions to their supervisor.
• Scheduling flexibility to cover for absences (vacation, sick leaves, etc.)
• Maintains paper resources
• Schedules diagnostic tests
• Communicates with all levels of staff
• Receptionist duties including extensive computer work and phone communication
• Facilitates patient admission, transfer, and discharge procedures
• Protects the confidentiality of patient information
• Makes patient follow-up appointments
• Administers the Medicare Outpatient Observation Notice and Hospital Outpatient Observation Notice to patients
• Other duties as assigned.