Business Intelligence Analyst

Arizona State University

Business Intelligence Analyst

Campus: Tempe

JR105344

End Date: May 9, 2025

Arizona State University (ASU), a leading innovator in Higher Education, is looking for a Business Intelligence Analyst (BI Analyst) within the Enterprise Technology (ET) Data Analysis and Visualization team that is ready to dive into an exhilarating role that puts you at the heart of student success. 

You’ll be the bridge connecting stakeholders across all levels of the organization. Your comprehensive knowledge base will be instrumental in fostering collaboration and driving our mission forward through your dedication to supporting the development of enterprise applications, providing data insights to translate business needs, and pioneering innovative technical solutions for stakeholders across ASU. Your work will fuel downstream report development, dashboards, and analyses, using a variety of querying techniques.

As with all members of the Enterprise Technology team, this role carries core responsibilities, including fostering a sense of belonging and cultivating a culture that is relational, visionary, and empowering. With a strong emphasis on authenticity and compassion, this position is dedicated to embodying and advancing our culture. If you’re looking for an opportunity where your contributions make a difference, consider taking the step to join the Sun Devil family! 

Apply before 11:59 PM Arizona time the day before the posted End Date.

Job Description:

Salary Range: $65,000-$76,500.00 per year; DOE

Essential Duties:

• Gathers data requirements through interviews, meetings, surveys, process analysis, and review of existing documentation.
• Works closely and cooperatively with development teams on product design and implementation to make recommendations enhancing product support and usability.
• Follows best practices for data visualization and uses storytelling to effectively convey information about student degree audit data, assisting with informed decision-making.
• Creates dashboards and reports to support but not limited to functional and operational stakeholder needs as it relates to the ASU products and services.
• Collaborates with developers and architects to transform business requirements into technical solutions, including creating datasets within ASU’s data warehouse.
• Utilizes university Business Intelligence (BI) tools (Analytics Websites, Alteryx, Report Builder, Tableau, etc.) to retrieve, evaluate, perform testing/quality assurance, and/or analyze data within a data warehouse or source system.
• Adheres to best practices for data reporting within an application development team by maintaining documentation, knowledge sharing (documentation, presenting, etc.), and maintaining healthy partnerships.
• Assists with requirements for integrating new data sources into the data warehouse as needed.
• Assists with creating and delivering end-user training and documentation.
• Manages multiple stakeholders to set expectations, hold collaborators accountable to timelines, and communicate transparently.
• Willingness to learn new technologies and stay up-to-date with industry trends to improve BI capabilities.
• Performs research analysis to understand current performance, analyze trends, and assists in making recommendations for future project performances.

Participates in system administration functions including, but not limited to: data validation processes, duplicate resolution processes, system change requests, and system integration/user acceptance testing to ensure ongoing integrity and security of data consistent with university policies and procedures.

Take responsibility for fostering a positive culture, upholding organizational values, and championing engagement in all its forms.

Collaborate across teams and actively participate in ET/ASU events and programs

Desired Qualifications:

• Knowledge and Work Experience
• Experience in delivering data-driven insights to facilitate application development
• Experience using data to identify trends, patterns, and insights
• Experience in computing and data analysis, including querying and working with a variety of file formats, including JSON
• Experience with business intelligence and data tools like Tableau, Alteryx, and Excel
• Strong proficiency in SQL for complex querying, data extraction, and data manipulation
• Ability to thrive in fast-paced, ambiguous environments by applying critical thinking, continuous learning, and flexible problem-solving
• Experience in collecting, organizing, synthesizing and analyzing requirements; summarizing findings; developing conclusions and recommendations
• Experience communicating complex, conceptual, and technical concepts to a variety of audiences presented both in writing and orally
• Excellent storytelling skills with the ability to convert complex findings into a compelling narrative
• Working knowledge of ETL processes
• Working knowledge of AWS products and tools, including S3 and Redshift
• Experience with higher education data and degree planning
• Experience in accurately and reliably interpreting data for determining appropriate action
• Experience in using problem-solving and metadata skills
• Leadership Skills and Competencies
• Exhibiting professionalism and expertise in every interaction and engaging in professional development to meet expectations for service excellence
• Strong consulting skills with a proven track record of driving change through influence
• Ability to help foster a safe psychological space for all teammates where everyone can thrive
• Demonstrated ability to model empathy, compassion, and emotional intelligence.
• Experience in a values-driven organization with a strong commitment to inclusion and belonging.
• Ability to cultivate a psychologically safe environment where all team members can thrive.
• Capacity to inspire and drive meaningful change in individual, institutional, and corporate behaviors to support a more sustainable environment.
• Commitment to leading by example through effective communication, active participation, and advocacy for the institution’s sustainability programs.

Working Environment:

• Activities primarily take place in a standard, climate-controlled office environment and may involve extended periods of sitting, standing, or moving between office spaces.
• This role involves regular use of a computer (desktop and/or laptop), including a keyboard and mouse.
• Effective communication and proficiency with a variety of technologies are essential for collaboration with the broader team.
• Required to stand for varying lengths of time and walk moderate distances to perform work.
• Regular responsibilities may require the ability to quickly change priorities, which may include and/or are subject to resolution of conflicts.

About Enterprise Technology:

Enterprise Technology (ET) embraces its role as both an enabler and catalyst for advancing the vision and work of the New American University. We are a values-driven organization. Our commitments are reflected in all of the work we do in pursuit of operational excellence, the experience and delight of our community, and our strategic and innovation initiatives. Applicants must be eligible to work in the United States.

Join the team that sparks human-centered innovation!

ET is a rapidly reconfigurable and entrepreneurial organization at ASU that prioritizes and executes to meet the needs of our community of learners, faculty, researchers and staff. Our work emphasizes autonomy, flexibility and distributed decision-making to leverage the strengths of individuals. Together, we embrace a culture that nurtures, engages and embraces many voices with a shared lens of positive community impact and expanded opportunities for collaboration.

Why join us?

• Mission oriented. Everything we do is to advance ASU’s charter -- measuring who we include and how they succeed. We are staunch champions of learner success and put people first.
• Flexibility. Our flexible work environment allows employees to explore opportunities with their supervisor beyond the traditional work schedule. Opportunities include hybrid work where staff are in person three days per week.
• Culture forward. We embrace a Positive Core culture: Belonging, Relational, Authentic, Visionary and Empowered. 
• Scale of impact. Our work changes the world. With 200k+ learners, faculty, researchers and staff, working with ET means you have the capacity to improve many lives and entire communities.
• World-class, low cost education. Our professional development is built in! ET encourages staff to seek additional certificates and degrees via ASU’s top ranked programs with major tuition breaks.
• Exposure to industry giants. ET partners with Amazon, Apple, Arista, Cox, Verizon, Salesforce, Alteryx and a diversity of technology companies to enhance our innovations and deepen their impact. 

Minimum Qualifications:

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Instructions to Apply

Current Employees and Students should apply directly within Workday using the Jobs Hub. Use this link and log in using SSO:

https://www.myworkday.com/asu/d/inst/1$9925/9925$5832.htmld

To be considered, your application must include all of the following attachments: 

Cover letter

Resume/CV

Note: Multiple documents can be submitted into the attachment box. Alternatively, merge all documents into one PDF for submission.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position. NOTE: GA and Intern positions are counted as .5 for job experience (ie. 1 year equals 6 months experience equivalency). Only electronic applications are accepted for this position.

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ASU Statement 

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe. 

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report 

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456. 

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement 

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement 

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

About Arizona State University

Recognized by U.S. News & World Report as the country’s most innovative school, Arizona State University is where students and faculty work with NASA to develop, advance and lead innovations in space exploration.

To view full description or to apply please click this link:

https://asu.wd1.myworkdayjobs.com/en-US/ASUStaffCareers/details/Business-Intelligence-Analyst_JR105344-2?q=JR105344