DDA QUALITY REVIEWER 1 - 67194

Executive Service

Background Check:

This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position. A Motor Vehicle Records screening will be conducted prior to employment.

Who we are and what we do:

The Department of Disability and Aging supports people to live the lives they envision for themselves by ensuring people can exercise rights, engage with the community and experience optimal health. At DDA, we are responsible for administration and oversight of services and supports for more than 1.5 million older adults and Tennesseans with disabilities

Job Overview:

Completes Quality Monitoring reviews for providers. The Department conducts an entrance with the provider, completes reports, and exits with the provider. The provider is sent a final report with findings. Overall, the Quality Monitoring Department review providers quality of services for people they support to ensure the providers processes are effective and align with DDA guidelines.

Key Responsibilities:

Complete a review of provider processes, complete interviews an observations of people supported by the provider. Quality Monitoring reports are completed timely to ensure provider processes are timely and effective. Attends provider entrance, conciliations and exit meetings and ensure Quality Monitoring reports are written accurately and according to the indicator guidelines.

Minimum Qualifications:

Education and Experience: Education equivalent to a bachelor's degree from an accredited college or university in one of the following fields of study: psychology, social science, human science, or behavior science. Substitution of Experience for Education: Professional experience working directly with people with intellectual or developmental disabilities and/or the aging population for a minimum of four years may be substituted for the requirement of a bachelor's degree. Preferred Qualifications: Effective writing, communication and organizational skills. Ability to work in team settings and meet assigned deadlines.

Pursuant to the State of Tennessee's Workplace Discrimination and Harassment policy, the State is firmly committed to the principle of fair and equal employment opportunities for its citizens and strives to protect the rights and opportunities of all people to seek, obtain, and hold employment without being subjected to illegal discrimination and harassment in the workplace. It is the State's policy to provide an environment free of discrimination and harassment of an individual because of that person's race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veteran's status or any other category protected by state and/or federal civil rights laws.