Senior Document Imaging Specialist

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

As an integral member of the Business Information Systems Department, this position is responsible for reviewing document images for quality, indexing documents, performing quality assurance of documentation. Assist Document Imaging Manager with appropriate tasks.

Essential Duties:

• Process scanned documentation
  • Review documents for scan quality
  • Identify errors and/or missing documentation
  • Create and communicate exceptions
  • Index documents to be accessible in Synergy
• Utilize various systems and programs to improve efficiency (i.e. Silverlake, Microsoft Office, Synergy).
• Cooperate with other members of the department to achieve department goals.
• Participate in organizing, planning, scheduling, and completion of Special Projects assigned to the Document Imaging Department.
• Assist Department Manager with new document imaging processes
• Assist Department Manager with creating/maintain document retention polices in synergy.
• Perform testing for Synergy System Upgrades., including reporting issues and implementing solutions
• Maintain Synergy Test system.
• Participate in Document Conversion for acquisitions and projects.
• Assist Department Manager with Synergy System Administrator and eSign Administrator functions.
• Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures, and internal controls, and meet all job-specific training requirements in a timely fashion

Ancillary Duties:

Provide assistance wherever necessary to help the Business Information Systems Department and the bank in achieving their annual goals.

Education, Training and Requirements:

Bachelor's degree in business or related equivalent or equivalent banking experience.

• Previous System Applications Systems experience.
• All applicants must be 18 years of age or older.

Skills:

• Proficient reading, writing, grammar, and mathematics skills.
• Strong interpersonal, communication, organizational, and attention to detail.
• Above average computer skills.

Experience:

• Three to five (3-5) years of banking experience preferred. Strong focus on Applications Systems

Hours: 40/week

Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.

The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.

The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.