Customer Support Officer
 Rolls-Royce | |
flexible benefit account, paid time off, paid holidays, tuition reimbursement, 401(k), relocation assistance
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 United States, Georgia, Savannah | |
 Apr 22, 2025 | |
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Job Description Job Title: Customer Support Officer, ASC Support - Business Aviation Working Pattern: Fulltime Working location: Savannah, GA As the Customer Support Officer, you will be responsible for providing technical, logistical and commercial assistance to Rolls-Royce customers and Authorized Service Centre (ASC) personnel through on-site support, guidance and training as it relates to customer support and the Authorized Service Centre agreements. This position is primarily responsible for interfacing with Gulfstream and operator customers at Gulfstream's service centres in Savannah, GA and Brunswick, GA; and supporting activities in Gulfstream North American service centre network. Why Rolls-Royce? Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount. We are proud to be a force for progress, powering, protecting and connecting people everywhere. We want to ensure that the excellence and ingenuity that has shaped our history continues into our future and we need people like you to come and join us on this journey. Rolls-Royce has been recognized as the top employer in the Engineering & Manufacturing category on the prestigious Forbes Top Employers for Engineers list for 2025. This ranking highlights our commitment to innovation, employee development, and fostering a collaborative environment where engineers can thrive. Be part of a team that sets the industry standard and drives groundbreaking solutions. At Rolls-Royce, we are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. We foster a welcoming and innovative work environment that invests in you, giving you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference. Rolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics. What you will be doing With this attractive opportunity you will get a chance to:
Basic Requirements:
Preferred Requirements:
What we offer We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts. Your needs are as unique as you are. Hybrid working is a way in which our people can balance their time between the office, home, or another remote location. It's a locally managed and flexed informal discretionary arrangement. As a minimum we're all expected to attend the workplace for collaboration and other specific reasons, on average three days per week. For fully remote roles, employees can live in any state except Idaho, Nebraska, Nevada, Vermont, and Wyoming. Relocation assistance is available for this position. Closing date: May 01, 2025 Job Category Job Posting Date Pay Range Location: Benefits Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan. The options available to an employee may vary depending on eligibility factors such as date of hire, employment type, and the applicability of collective bargaining agreements. | |