Customer Support Specialist
 TEKsystems | |
$22.50 / hr
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life insurance, sick time, 401(k), retirement plan
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 United States, New Jersey, Bridgeport | |
 Apr 23, 2025 | |
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*Description*
Position involves providing technical and sales assistance to customers, potential customers and associates in order to maintain established sales activity and generate new sales within corporate guidelines. - Accept new orders, reorders, or issues- majority of orders are over email - Assist customers who ordered products with any questions, updates, follow ups - Assisting customer with installing, operating and commissioning new products and troubleshooting parts/equipment issues over the phone - Work with the engineering department to ensure communication in meeting customers' needs when issues are escalated. - Work with production department to coordinate the release of orders, expediting, and checking for parts shortages and coordinating the arrival of purchased parts - Work with inventory and purchasing departments coordinating the proper allocation and procurement of parts - Edit orders accurately for input into SAP database and complete necessary documentation *Additional Skills & Qualifications* - Customer Service and/or sales support - Data Entry/Order processing preferred not required - ERP experience preferred not required - Microsoft skills - Attention to detail - Strong communication skills - Ability to understand technical ability *Pay and Benefits* The pay range for this position is $22.50 - $22.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a fully onsite position in BRIDGEPORT,NJ. *Application Deadline* This position is anticipated to close on May 6, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. | |