Virtual Desktop Engineer, Senior

Your Role

The Digital Employee Experience team responsible for virtual client engineering . The Sr. Virtual Desktop Engineer will report to the Sr Manager of productivity engineering. In this role you will be responsible for our on-premise workstation Citrix VDI environment as well as migrating Blue Shield of California to cloud technologies utilizing Microsoft Azure Virtual Desktop or Microsoft Windows 365.

Your Knowledge and Experience

• Requires a bachelor's degree or equivalent experience
• Requires at least 5 years of prior relevant experience
• Requires 5+ years working with Citrix VDI technology or equivalent
• Experience with Microsoft AVD and Windows 365
• Requires 5+ years' experience troubleshooting system and network resources for root cause and problem identification
• Proficient knowledge of authentication mechanisms, and common service protocols such as LDAP, Kerberos, SIP, SMTP, and others
• Proficiency and demonstrated knowledge of client services and common service protocols such as VPN, RDP, SMB, DNS, DHCP, HTTP, SSL and others