Program Manager, Supply Chain Process Improvement

Hourly Pay Range:

Program Manager, Supply Chain Process Improvement

Position Highlights:

• Position: Program Manager, Supply Chain Process Improvement
• Location: Arlington Heights, IL/Warrenville, IL
• Full time
• Hours: Monday-Friday, 8am - 4:30pm, weekends as needed for specific projects
• Required Travel: Intermittent travel to various Endeavor Health sites will be required based on specific projects

Job Summary:

The Program Manager, Supply Chain Process Improvement plays a key role in leading efforts to optimize operational efficiency and enhance the performance of supply chain processes. This position is responsible for managing and coordinating improvement initiatives across multiple functions of the supply chain to support the seamless and cost-effective delivery of essential medical supplies and equipment to healthcare facilities. This role involves identifying opportunities, aligning cross-functional teams, and implementing sustainable solutions that drive measurable outcomes.

What you will do:

• Lead comprehensive assessments of end-to-end supply chain processes-including procurement, inventory management, distribution, and logistics. Oversee efforts to identify inefficiencies and streamline workflows to improve resource utilization. Use process mapping tools such as Microsoft Visio to visualize current and future-state processes.
• Data Collection: Identify trends, variation, inefficiencies, and bottlenecks.
• Data Analysis: Utilize data-driven methodologies to gather and analyze performance metrics, such as inventory turnover rates, order fulfillment times, and supply chain costs. Develop actionable insights to drive process improvements.
• Continuous Improvement Initiatives: Facilitate and lead cross-functional process improvement initiatives in collaboration with procurement, warehouse, logistics, and clinical teams. Drive workshops, root cause analysis, and solutioning sessions to identify, design, and implement innovative process enhancements.
• Technology Integration: Evaluate and recommend technological solutions, such as supply chain management software, inventory tracking systems, and predictive analytics tools, to automate processes, enhance visibility, and optimize inventory levels. Work closely with IT teams to ensure seamless integration and implementation.
• Performance Monitoring and Reporting: Establish performance benchmarks and KPIs to monitor the effectiveness of process improvements. Develop regular reports and dashboards to track key metrics and provide insights to stakeholders. Identify opportunities for further optimization and refinement.
• Project and Change Management: Organize and facilitate change management efforts by providing training, guidance, and support to stakeholders impacted by process improvements.
• Communication: Effectively involve departments to ensure buy-in and alignment with organizational goals.
• Compliance and Risk Management: Stay on top of regulatory requirements, industry standards, and best practices in healthcare supply chain management. Ensure compliance with relevant regulations, such as FDA guidelines for medical device distribution, and mitigate risks associated with supply chain disruptions or shortages.

What you will need:

• Education: Bachelor's degree in supply chain management, operations research, business administration, or related field required. Master's degree preferred
• Certification: Process improvement certifications include Lean, Six Sigma, and 5S preferred
• Experience: 5+ years of healthcare supply chain experience required
• Unique or Preferred Skills:
  • Analytical Thinking
  • Ability to analyze complex data and identify trends or areas for improvement
  • Collaboration
  • Works effectively with diverse teams, including clinical and administrative staff
  • Adaptability: Adjusts to changing healthcare environments and regulatory requirements
  • Attention to Detail: Ensures accuracy in data analysis and process documentation
  • Effective Communication: Clearly conveys ideas and findings to various stakeholders
  • Problem-Solving: Proactively addresses challenges with creative and effective solutions
  • Ability to influence: Inspires and motivates teams to embrace process improvements
  • Empathy: Understands the perspectives of both patients and staff to drive improvements that benefit all

Physical Demands: Light work (exerting up to 20 lbs. of force occasionally, and up to 10 lbs. of force frequently and or a small amount of force constantly to move objects)

Benefits (For full time or part time positions):

• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.