Referral Coordinator

Referral Coordinator

Willamette Valley Cancer Institute is looking to add a detail-oriented and proactive Referral Coordinator to join our healthcare team. This role is crucial in ensuring the seamless coordination of patient care and administrative tasks. The ideal candidate will be highly organized, with the ability to manage multiple priorities and maintain excellent communication with patients, healthcare providers, and insurance companies.

The general pay scale for this position at WVCI is $20.00-$29.54. The actual hiring rate is dependent on many factors, including but not limited to: prior work experience, education, job/position responsibilities, location, work performance, etc.

Employment Type: Full Time

Benefits: M/D/V, Life Ins., 401(k)

Location: Eugene, OR

• Referrals Management: Efficiently send and follow up on referrals to specialists, hospice care, home health services, physical therapists, and other healthcare professionals as required.
• Durable Medical Equipment (DME) Orders: Coordinate and track all DME orders, ensuring timely delivery and resolving any issues that may arise.
• Prior Authorizations: Handle and monitor prior authorizations for consultations and medications, ensuring all necessary paperwork and approvals are obtained.
• Administrative Tasks: Assist with Family and Medical Leave Act (FMLA) and Paid Leave of Absence (PLO) paperwork, maintaining confidentiality and accuracy in all documentation.
• Communication: Serve as a liaison between patients, healthcare providers, and external services to facilitate smooth operations and enhance patient satisfaction.

• Certified Medical Assistant (CMA) or equivalent certification preferred but not required.
• Strong organizational skills with attention to detail.
• Excellent communication and interpersonal skills.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Familiarity with healthcare software systems and electronic medical records (EMR).
• Previous experience in a similar role within a healthcare setting.
• Knowledge of medical terminology and insurance procedures.
• Ability to handle sensitive information with discretion and professionalism.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.

The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.