Central Washington Interagency Dispatch Center (CWICC), WMS1 Recruitment #2025-4-A459 Full-time, WMS1, Non-represented position Location: Southeast Region- East Wenatchee, WA Relocation Compensation may be available and considered Salary: $86,784.00 - $101,208.00 Annually To allow for growth and salary progression, the full salary range is: $86,784.00 - $106,548.00 Annually Review of applications is ongoing. We reserve the right to make a hiring decision or close this recruitment at any time after 4/23/25. It is in your best interest to submit materials as soon as possible.
Want to join something GREAT and make a difference? The Department of Natural Resources (DNR) has an exciting opportunity within our Southeast Region as a Dispatch Center Manager.
The Central Washington Interagency Communication Center (CWICC) provides dispatch services for the Department of Natural Resources, United States Forest Service, United States Bureau of Land Management, and the United States Fish and Wildlife Service. This position is the senior dispatch supervisor and works closely with all agencies and leads a team of DNR and USFS professionals. The Center is a critical part of wildland fire management for member agencies. The work environment is fast-paced and professional. If you are passionate about public service and safety, we encourage you to apply. Responsibilities:- Working with duty officers, line officers, and agency administrators, the Center Manager implements established priorities, resource allocation needs, and supervises the dispatch aspect of mobilization, demobilization, and reassignment of wildland fire suppression resources to support current and anticipated initial attack, extended attack, and emergency operations within the CWICC boundaries. The Center Manager works with fire staff to ensure that contingency plans are prepared and adequate for emergencies.
- The Center Manager participates in multi-agency fire management planning and contributes to ongoing emergency response preparedness plans. This position develops, implements, and updates Dispatch Operations Guides, Expanded Dispatch Plans, Mobilization Plans, Emergency Rental Agreements, Memoranda of Understanding, and Cooperative Agreements as needed.
- This Center Manager is responsible for preparing an annual operating budget, developing “fair share” costs associated with services, and working with the CWICC Operating Group and CWICC Board of Directors to approve written formalized financial plans.
Required Qualifications: - 5 seasons of wildland fire dispatch experience to gain the following key knowledge and skills necessary to perform the job functions described above.
- Completion of training in performance management, organization planning, budgeting, resource planning, and public relations;
- Two years of experience as a supervisor;
- Professional knowledge and understanding of wildfires and dispatch management sufficient to incorporate techniques and objectives of fire, aviation, and other related activities into appropriate resource allocation to achieve objectives and operational safety;
- Comprehensive knowledge of the advanced concept principles and practices of incident management and support;
- Comprehensive knowledge of 1) interagency (federal, state, and local cooperators) fire preparedness and suppression management policies, practices and procedures; 2) the Incident Command System; 3) the mobilization and demobilization of resources in a multi-jurisdictional environment; 4) general aircraft capabilities and limitations in addition to aircraft contracting and air operations safety; 5) fiscal procedures and diverse federal and state land management policies and procedures to ensure the most efficient and cost effective management of resources;
- Knowledge of dispatcher preparedness and management operations, including logistical support, incident management, mobilization, interagency coordination, and resource allocation;
- Ability to apply sound personnel management skills to include supervision, discipline, coaching, training, motivation, and evaluation;
- Ability to effectively communicate orally and in writing with a wide variety of federal, state, and local agencies to negotiate, reach concurrence, and maintain an effective working relationship with cooperators;
- Ability to concentrate and make key decisions in a high-activity and noisy environment;
- Ability to maintain good interpersonal relations in a high-stress environment during peak activity;
- Ability to develop and maintain strong interagency relationships;
- Ability to manage multiple incidents simultaneously;
- Ability to work flexible, extended, and/or weekend hours, as needed, during peak activity.
- Knowledge and skills to perform supervisory and managerial tasks:
- Work under minimal supervision within the context of broad agency policies;
- Provide second-level supervision over multiple work units with one or more supervisors;
- Use a mix of tactical and strategic thinking to address various budget, fixed asset, human resources, and customer service issues;
- Develop, recommend, and implement agency strategies, policies, and resource allocation;
- Maintain relationships with internal and external constituents and organizations.
- Position Specific Competencies:
- Integrity/Honesty
- Computer Software
- Oral Communication
- Interpersonal Skills
- Teamwork
- Decision making
- DNR Core Competencies:
- Personal Accountability
- Value Others
- Compassionate Communication
- Inspire Others
- Commitment to Excellence
Special Requirements and Conditions of Employment:- Work is performed primarily in an office setting (80%). During peak activity, increased radio traffic, numerous ringing phones, and conversations result in high noise levels, which require a high level of concentration to perform duties. This may create a high-stress work environment. No hazardous materials, other than typical household cleaners, on a rare occasion. Teleworking is an option outside of fire season.
- Position requires occasional travel for meetings, training, etc. (5%). There is no assigned Agency vehicle, pool vehicles may be available.
Desired Qualifications:- Completion of Supervisory, Management, and Leadership training courses.
- Qualified as an Expanded Dispatch Support Dispatcher (EDSD) and able to achieve Expanded Dispatch Supervisory Dispatcher (EDSP) qualification within 3 years of hire.
- Successful completion of S-491 - National Fire Danger Rating System (NFDRS).
Don’t let doubts stop you from applying for this position. If you have any questions about the required qualifications or how your experience relates to them, please contact us at DNRrecruiting@dnr.wa.gov. A note to potential candidates: Studies have shown that women, trans, non-binary, Black, Indigenous, and people of color (BIPOC) are less likely to apply for jobs unless they feel they meet every qualification as described in a job description. We value diversity and inclusion in our organization, and we are looking for the best person for the job. Don’t hesitate to apply! Application Requirements: Failure to provide the listed documents may result in disqualification. If you have questions or difficulty attaching these documents, please contact dnrrecruiting@dnr.wa.gov.- Apply online at www.careers.wa.gov (Click on the APPLY button above).
- Letter of interest: describing your specific qualifications for the position and the position required, desired, and special requirements.
- Resume: that details your experience and qualifications.
- References: at least three professional references with current telephone numbers– you may attach a document, use the References text field in the online application, or include it with your resume.
- Important: Do not attach any documents that include photos or private information (social security number, year of birth, etc.).
- Complete all supplemental questions.
- Candidates who move forward in the recruitment process may be contacted via email at info@governmentjobs.com with interview information/scheduling instructions. Please monitor the email listed in your application materials and check your junk email folder to ensure you receive those communications.
Questions? Please contact Wyatt Leighton at wyatt.leighton@dnr.wa.gov /509-899-2376 or e-mail us at DNRrecruiting@dnr.wa.gov.
Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 522-2500 or email DNRrecruiting@dnr.wa.gov. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
About the Department of Natural Resources (DNR). At DNR, we approach our work through the lens of making Washington a better place environmentally and are dedicated to serving Washington’s lands and communities through diversity, equity, and inclusion. Our Vision – Our actions ensure a future where Washington’s lands, waters, and communities thrive. Our Mission – Manage, sustain, and protect the health and productivity of Washington’s lands and waters to meet the needs of present and future generations. Our Core Values:- Safety and Well-Being —Our top priority is the safety of the public and our employees.
- Public Service —We value and respect the public we serve, and we value and respect the people of the Department of Natural Resources who step up to serve.
- Innovation and Creative Problem-Solving — We solve our state’s most pressing challenges through innovative thinking, dedication, and bold and creative vision.
- Leadership and Teamwork —We are committed to building leaders at all levels and building teams for success.
DNR provides excellent benefits, a few of which include:- Commitment to organizational health and wellness
- Work/life balance
- DNR Employee Resource Groups (Diversity, Equity and Inclusion Council, Women’s Employee Resource Group, Veterans Employee Resource Group, etc.)
- Statewide Employee Business Resource Groups, visit here to learn more
- Leadership that empowers and supports employees
- Professional development opportunities
- Educational and career development aid
- Public Service Loan Forgiveness Eligibility
- Opportunities to participate in wildland fire suppression assignments
- A comprehensive benefits package that includes employer contributions toward health insurance, paid holidays, retirement plans, sick leave, and vacation days. Visit http://careers.wa.gov/benefits.html for more information.
Additional Information: This recruitment may be extended and may also be used to fill future similar vacancies for up to sixty (60) days. DNR does not use the E-Verify system. For more information, please visit www.uscis.gov.
Veterans wishing to claim Veteran’s preference, please attach a copy of your DD-214, NGB-22, or other verification of military service. Please black out your Social Security number before attaching it. We thank you and are grateful for your service!
Equal Opportunity Employer: The Washington State Department of Natural Resources is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation, and gender identity diversity. Women, racial and ethnic minorities, persons with disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.
Once you submit your online application, you can check your status by logging into your account. If you experience technical difficulties creating, accessing, or completing your application, call NEOGOV toll-free at (855) 524-5627 or email CareersHelp@des.wa.gov.
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