- Area of Interest: Nursing
- FTE/Hours per pay period: 1.0
- Department: Informatics
- Shift: 40 hours/week
- Job ID: 164446
Overview
The Clinical Informatics Analyst-Nurse role is an advanced staff position responsible for operational support, optimization, and adoption activities supporting enterprise-wide clinical applications, specifically Epic clinical applications and non-Epic integrated clinical solutions. The Clinical Informatics Analyst-Nurse is expected to coordinate optimization activities the research, design, approval, testing, and communication phases using innovative change management strategies. Responsibilities include supporting and mentoring of region-based informatics teams, evaluation of workflows to troubleshoot and optimize improvement opportunities, testing and training of application functionality. This role will work with cross-functional IT and operational teams along with Executive Leadership. Location: Remote - applicants must reside in the UnityPoint Health geographical footprint in Iowa, Illinois, or Wisconsin. Hours: Monday-Friday standard business hours
Why UnityPoint Health?
Commitment to our Team - We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Culture - At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and an unwavering belief in doing what's right for the people we serve. Benefits - Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in.
- Caring is what we do, and it starts with our team members: expect paid time off, parental leave, 401K matching and an employee recognition program as we support you both personally and professionally.
- You can only give your best when you feel your best, and we help you live well with dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members to give you peace of mind.
- We strive to make things easier and more personal in health care to set us apart from the rest, and you can experience that commitment through early access to earned wages with Daily Pay, a tuition reimbursement program designed to help you further your career and adoption assistance to help you grow your family in the way that works for you.
Diversity, Equity and Inclusion Commitment - At UnityPoint Health, we honor the ways people are unique and embrace what brings us together. Our collective goal is to champion a culture of belonging where everyone feels valued and respected. Development - We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience. Community Involvement - Be an essential part of our core purpose-to improve the health of the people and communities we serve. Hear more from our team members about why UnityPoint Health is a great place to work at https://dayinthelife.unitypoint.org What are team member vaccine requirements? As part of keeping our communities safe and healthy, all team members must be vaccinated for influenza and Tdap, provide proof of immunity to MMR and varicella, and be tested for tuberculosis. New hires must submit proof of vaccination or an approved exemption to begin work. If you have questions, please contact a recruiter or ask at any time during the interview process. UPH strongly recommends that all team members receive the updated COVID-19 vaccine, and at this time, UnityPoint Health - Meriter requires Covid-19 vaccination or an approved exemption.
Responsibilities
Issue Resolution
- Independently supports and resolves complex issues with assigned applications in adherence with service expectations and change management policies.
- Incorporates nursing knowledge to troubleshoot workflow related issues.
- Takes ownership of escalated customer issues and works with multiple parties and/or vendor to help resolve issue.
Operational Support and Improvement
- Researches and communicates options to support decision-making discussions to determine strategy for implementation of tools and systems
- Advocates for and acts as an agent of progressive change within the organization and proactively identifies opportunities for improvement.
- Researches solutions to improve service such as processes, standards and/or products based on modern nursing practice.
- Supports strategies and methodologies to implement efficient and effective methods to furnish healthcare providers with accurate and timely information.
- Collaborates with customers and business partners to gather requirements and feedback to successfully design and deliver effective communications.
- Establishes a relationship with key customers and provides them with direct support in their role. Key customers include Regional Informaticists, Regional Leadership, Regional Service Managers, CMIOs and Physician Champions.
- Ensures effective customer communications and downtime recovery procedures as part of incident management activities.
- Ensures customer downtime preparedness, including but not limited to, overseeing the development and execution of the business continuity plan for the electronic health record and organizing regional business continuity readiness audits.
- Facilitates enterprise-wide clinical governance committees and coordination of system-wide enhancements to the electronic health record.
- Participates in decision-making or technical solution-oriented discussions
- Demonstrates adherence to Epic standards and guidelines.
- Assists with meeting maintenance program requirements and maintains related certifications.
- Develops and coordinates communications regarding Epic-related training including, but not limited to newsletters, videos, webinars, and other written materials to supporting the change management process.
- Attends Epic educational offerings and shares learnings with others to improve knowledge and educate the organizations we serve.
- Uses nursing expertise to guide nursing-related build in the electronic health record
Project Management
- Leads and coordinates projects as assigned, demonstrating strong organizational and time management skills.
- Develops project plans and tracks progress, escalating as necessary when project issues arise or deadlines are challenged.
Qualifications
- Must be a current registered nurse in the state of Iowa, Illinois, or Wisconsin
- Associate's or Bachelor's degree in Nursing from an accredited school of Nursing
- Minimum of 2 years experience in a clinical setting
- Epic Certification - Achieves and Maintains Epic Certification as Assigned, within a year of hire
- Knowledge of health care organization information systems processes
|