Program Coordinator

Cognizant is one of the world's leading professional services companies, we help our clients modernize technology, reinvent processes, and transform experiences, so they can stay ahead in our constantly evolving world. We are looking to expand our team working in office in Austin, Texas! Do you thrive in a busy environment and able to multi-task successfully? If so, please apply today!

Google.org is dedicated to fostering strong research collaborations, maintaining leadership in best practices within this domain, and enhancing Google's operational coordination and transparency in its research initiatives. We are seeking a detail-oriented and proactive Google Cloud Platform (GCP) Program Coordinator to support the end-to-end credit application and allocation process for our research partners. The GCP Program provides computer resources to advance research, education, and philanthropic initiatives.

In this role, you will be instrumental in ensuring a smooth and efficient experience for researchers seeking Google Cloud credits, from the application through credit allocation and ongoing support. You will be a key point of contact for both internal Google teams and external research recipients, providing timely updates and resolving initial inquiries.

• Support the credit intake and review process, including verifying applicant eligibility and clearly presenting application decisions.
• Facilitate the allocation of Google Cloud credits to approved researchers, ensuring accurate and timely data entry within Salesforce.
• Collaborate with the Google Cloud Platform (GCP) support team to address credit distribution and usage inquiries, providing initial troubleshooting for basic issues and escalating more sophisticated technical matters to the appropriate GCP contacts and the program lead.
• Provide proactive and timely updates to Googler requesters and external research recipients regarding application statuses and credit allocations.

Mandatory

• Bachelor's degree and 1 to 3 years of professional full-time experience in one or more of the following areas: project management, consulting, operations, or finance.
• Outstanding written and verbal communication skills in English, capable of conveying information clearly and expertly.
• Experience managing intricate processes and ensuring adherence to relevant compliance standards.
• Proven ability to handle and analyze large datasets, with proficiency in spreadsheet software such as Excel or Google Sheets.
• Demonstrated ability to collaborate optimally with diverse internal and external teams, encouraging strong working relationships and presenting clearly.
• Strong self-starter with the ability to work independently, proactively identify needs and solutions, and drive projects and tasks to successful completion.

• Salesforce experience
• Finance/quantitative background
• Metrics design and data visualization
• Experience in working with global teams

The hourly rate for this position is between $21.63 - $24.04 per hour, depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.