Wellbeing Solutions Coordinator

Location:This is a full-time hybrid position working (3 days per week) in a typical office environment. Monday and Thursday are core office days, the third day onsite is "floating", the remaining 2 days are remote. You will work an 8-hour shift scheduled during our normal business hours of 8:00am - 5:00pm. It may be necessary, given the business need to work overtime. You may be required to travel between buildings. This role is located at 4101 Percival Road, Columbia, SC 29229.

What You Will Do:

• Develops, coordinates, evaluates and provides customer support for health promotion activities/programs (nutrition, weight management, mammography, tobacco cessation, stress management, health screenings, flu vaccines, webcasts, physical activity events, corporate sponsored sports teams, prevention programs, etc.) as part of a population health management strategy.
• Collaborates with the insurance plans and various wellness site contacts to deploy programs in all locations.
• Conducts research and develops/analyzes reports for department management.
• Assist Supervisor in making program adjustments based on evaluations.
• Maintains health education materials and distributes to employees.
• Designs physical and virtual wellness related informational materials such as posters, emails, webcasts, website pages and flyers.
• Research information for corporate wellness newsletter content and ensures proper citation rules are followed.
• Assist Supervisor with maintaining wellness related content on Intranet.
• Documents service creation methods, collects participant data and evaluates data to enhance services offered.
• Creates member feedback collection methods, monitors member satisfaction and improves services to enhance customer experience.
• Assists Supervisor with reviewing and selecting vendors to conduct programs. Assists Supervisor with quality control for wellness program specific vendors relating to license requirements, agreement renewals, payment for services rendered and service evaluation.
• Coordinates vendor involvement during programs and ensures services have proper quality control.
• Coordinates employee wellness volunteers for program implementation across all locations. Responsible for meeting with volunteers to discuss policy changes, procedures, record requirements, legal requirements and/or answer questions.
• Provide quality documents to volunteers as needed, such as participant rosters, to ensure program success.
• Coordinate record collection from volunteers and ensure any PHI is safeguarded according to corporate standards.
• Contributes to departmental quality management system (QMS) ensuring adherence to approved QMS procedures.
• Strives to continuously improve processes and ensure proper quality control over records, including continual review of approved quality documentation.

To Qualify for This Position, You Will Need The Following:

• Required Education: Bachelor's degree in any major.
• Required Work Experience: 1 year wellness program administration and/or health promotions.
• Required Skills and Abilities: Effective organizational, presentation, and customer service skills.
• Good judgment skills.
• Demonstrated verbal and written communications skills. Public speaking ability. Basic business math proficiency.
• Ability to persuade, negotiate, or influence others.
• Ability to handle confidential or sensitive materials.
• Ability to troubleshoot and be resourceful.
• Research and program development skills.
• Proficient in surveying methods and program evaluation techniques.
• Required Software and Tools: Microsoft Office.

We Prefer You Have The Following

• Preferred Work Experience: 1 year-lead role in wellness program administration.
• Preferred Software and Tools: Proficient in Microsoft Word, Excel, PowerPoint, Publisher and Access Database design.
• Preferred Licenses and Certificates:Certified Health Education Specialist; accredited Personal Training certification or accredited Group Exercise Instructor.

Our comprehensive Benefits Package Includes The Following:

We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.

• Subsidized health plans, dental and vision coverage

• 401K retirement savings plan with company match

• Life Insurance

• Paid Time Off (PTO)

• On-site cafeterias and fitness centers in major locations

• Wellness program and healthy lifestyle premium discount

• Tuition assistance

• Service recognition

• Employee Assistance

• Discounts to movies, theaters, zoos, theme parks and more

What We Can Do For You: (Standard, unless otherwise directed)

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.

What to Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure your meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. If the qualifications required proof of semester hours, please attach your transcript to your application.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilitiesand protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.

If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.comor call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's moreinformation.

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