Manager, Community Health Workers

Who We Are

At Emcara Health, we are at the forefront of transforming in-home healthcare, delivering comprehensive home-based primary care solutions, as well as prospective and retrospective risk adjustment programs. Our national value-based medical group is dedicated to providing exceptional care for patients and members while offering unparalleled value to our clients.

We pride ourselves on fostering a growth-oriented, compassionate, and collaborative work environment. We deeply value the contributions of our talented teams, supporting their innovative ideas and long-term personal and professional growth. As a leading provider of in-home assessments and longitudinal care for Medicare and Medicaid patients, Emcara Health is on a mission to revolutionize the in-home care experience and become a premier employer in the healthcare industry. Our commitment to quality patient care, employee well-being, and continuous innovation drives everything we do.

Why join our team at Emcara?

At Emcara Health, we are a team of dedicated professionals committed to improving the lives of our patients through innovative, home-based care. We operate in a fast-paced, ever-changing environment where no two days are alike. If you're passionate about meaningful work and delivering impactful results, we encourage you to apply!

We are looking for top-tier talent to join our workforce, offering competitive compensation and a comprehensive benefits package, which includes:

• Annual compensation between $80,000 to $85,000, PLUS an annual performance-based, discretionary incentive.
• Health Insurance with multiple plan options with company-sponsored HSA contributions for eligible plans.
• Dental and Vision Insurance: Affordable employee premiums starting at low rates.
• Flexible Spending Plans for Health Care and Dependent Care Accounts.
• Long-Term Disability and Basic Life/Accidental Death & Dismemberment Insurance at no cost to you.
• 401(k) Retirement Savings Plan with competitive employer match.
• Generous Paid Time Off (PTO) and paid sick leave options.

In addition to these great benefits, we offer an environment that values your growth-personally and professionally. Your unique experience is welcomed and valued here at Emcara Health.

What You Will Do - Essential Functions

The Manager of Community Health Workers (CHWs) at Emcara Health is responsible for overseeing the CHW program, ensuring the delivery of high-quality, community-based care to our patients. This role involves managing a team of CHWs, coordinating with other healthcare professionals, and implementing strategies to improve patient outcomes and community health. The Manager, Community Health serves as lead to support our market CHWs across the enterprise for delivering services to the highest need members and assisting in closing care gaps. The Manager of CHW Community Health partners with VP of Care Delivery, Market Medical Directors and Directors of Care Delivery in strategies of leveraging CHWs in clinical initiatives to support the delivery.

• Leadership & Program Developmen
  
  
  
  • Manages the CHW team, offering leadership and support while fostering a collaborative, inclusive environment.
  • Oversees program performance and staff development, including training, ongoing education, and continuous improvement efforts.
  
  
  
  
• Client Engagement & Collaborative Care
  
  
  
  • Serves a small caseload of complex clients and acts as a resource for CHWs in troubleshooting and care coordination.
  • Collaborates with CHWs and care leaders to address social determinants of health (SDoH) and improve health outcomes across communities.
  
  
  
  

Who You Are

• Required Qualifications
  
  
  
  • Bachelor's degree in public health, Nursing, Social Work, or a related field. Master's degree preferred.
  • Minimum of 5 years of experience in community health, public health, or a related field, with at least 2 years in a supervisory role.
  • Strong leadership, communication, and organizational skills. Ability to work effectively with diverse populations and in a team environment.
  • Understanding of social determinants of health and experience working with underserved communities.
  • Travel required up to 10%
  • Ability to pass background check upon hire and throughout employment to include criminal felony & misdemeanor search, SSN validation/trace search (LEIE), education report (highest degree obtained), civil upper and lower search, 7-year employment report, federal criminal search, statewide criminal search, widescreen plus national criminal search, health care sanctions-state med (SAM), national sex offender registry, prohibited parties (OFAC) (terrorist watchlist), and a 10-Panel Drug Screen.
  
  
  
  
• Someone who embodies our values by:
  
  
  
  • Serving everyone with compassion and leading with empathy.
  • Stepping up and creating value by taking charge and acting when there is an opportunity.
  • Adapting in a changing world by recognizing our responsibility to be agile and respond quickly.
  • Nurturing growth and belonging by respecting and celebrating everyone for who they are.
  
  
  
  
• Competencies
  
  
  
  • Strong leadership, communication, knowledge for change management and organizational skills
  • Ability to work effectively with diverse populations and in a team environment
  • Understanding of social determinants of health and experience working with underserved communities
  • Certification in community health or a related field is preferred
  • Experience in a value-based healthcare setting is preferred
  
  
  
  
• Working Conditions:
  
  
  
  • Mostly remote with occasional travel, up to 10% travel time
  • Ability to complete physical requirements of the job as necessary for remote/hybrid work, including prolonged screen time and ability to speak for long periods
  • Working conditions should be in a quiet location with very limited background noise
  
  
  
  

We encourage applicants with a range of experiences who can demonstrate how their qualifications and skills align with the requirements of this role.

This position will accept and review new applications and resumes no less than 5 business days after the original posting date and may remain open an extended period of time with no set end date based on the level of interest.