Clinical Nurse Navigator- Somerset, NJ

Job Overview:

The Clinical Nurse Navigator is a registered professional nurse with clinical oncology knowledge who works in multiple departments to provide individualized culturally sensitive assistance to patients, families, and caregivers to help overcome healthcare system barriers. Using the nursing process provides education and resources to facilitate informed decision-making and timely access to quality health and psychosocial care throughout all phases of the care continuum.

Qualifications:

Required:

• BSN required

• Two to three years of nursing experience required.

Preferred:

• One year of customer service experience in a healthcare setting preferred

Required License and Certifications:

• Licenses by the NJ State Board of Nursing as a Registered Nurse BLS provider required
• Navigation certification required within three years of employment

Essential Functions:

• Assist oncology patients in accessing care and navigating the health care systems identifying barriers and engaging the patient and family in culturally sensitive potential solutions to financial, practical, and cultural challenges.

• Advocate for timely scheduling of appointments, diagnostic testing, and procedures to expedite the care plan and promote continuity of care from diagnosis to end of active treatment using a culturally sensitive approach.

• Identify appropriate and credible resources responsive to patient needs practical, social, physical, emotional, spiritual, considering reading level, health literacy, culture, language, and the desired information.

• Encourage patients to communicate their cultural preferences and priorities for treatment to the healthcare team.

• Follow up with patients to support adherence to agreed-upon treatment plans through non-clinical barrier assessment and referrals to supportive resources.

• Participates in coordination of the plan of care with the multidisciplinary team, promoting timely follow-up on treatment and supportive care recommendations

• Reinforce educating patients, clinical teams, families, and caregivers on the significance of adherence to treatment schedules, protocols, follow-up, and cultural ideals.

• Demonstrate excellent communication, organizational and interpersonal skills.

• Demonstrate empathy, integrity, honesty, and compassion in difficult conversations while maintaining respect and cultural competency.

• Serve as patient and family advocate.

• Provides a compassionate and supportive environment with prompt and consistent service.

• Adheres to patient rights: provides for the confidential treatment of all communications and records.

• Demonstrates professionalism with families, visitors, physicians, co-workers and supervisors.

• Supports teamwork by cooperative problem solving through participation in meetings, projects, etc.

• Utilizes principles of continuous quality improvement in all work situations to assess, measure and improve organizational and department functions

• Organizes work sets priorities with a minimum of supervision and seeks guidance as appropriate

• Makes decisions that are timely and consistent with department, objectives, policies and procedures.

• Demonstrates sound judgment; accepts and benefits from constructive criticism

• Participates in ongoing education as required.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

• Paid Time Off
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits e.g., Pet Insurance
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer