Principal Process Transformation Engineer
The Principal Process Transformation Engineer will work in a team of process improvement experts
with accountability for delivering on a broad range of projects, varying in risk, size, and complexity,
while aligning to business strategies. The Principal Process Transformation Engineer provides
leadership and direction to achieve business results as well as socializes and creates awareness of
Process Improvement / Transformation methodologies across the Bank. The Principal Process
Transformation Engineer will implement industry-wide process standards, best practices, and overall competitive analysis to achieve process transformation.
Outcomes of Process Transformation include...
- Increased efficiency and cost savings
- Enhanced customer and employee experience
- More scalable processes
- Greater Transparency, Accountability and Communication
- Less dependency on manual controls or intervention
The Principal Process Transformation Engineer will lead the design/management of the enterprise
process standards, collaborate with other Process Transformation Engineers on standards, and lead the efforts to clean-up/upload of existing process artifacts into new standards/tool. They will also be responsible for providing leadership to guide process design sessions, working with multiple
stakeholders across a variety of Business Units/Support Functions, and take a leadership role as part of the overall communication regarding Continuous Improvement across CMA.
Position Responsibilities:
- Coordinate and manage all verbal and written communications with banking regulators.
- Manage process artifact guidelines/standards.
- Manage robust review process (QA/QC) for pro-active enforcement of process standards/guidelines.
- Prepare ongoing Executive communications documents to share progress and findings with Comerica stakeholders.
- Work collaboratively with LOB to introduce/reinforce process standards / guidelines
- Develop project-specific content / domain knowledge quickly and actively participate in team problem-solving sessions.
- Gather, model, and analyze data to test hypotheses, identifying trends and key insights.
- Produce presentation materials to summarize findings / recommendations and take part in syndication efforts.
- Monitor and document process changes and measure improvements in efficiency and identify any new bottlenecks.
- Partner with key stakeholders to optimize the solution and achieve a high adoption rate.
- Develop and nurture collaborative working relationships with key internal partners including business teams, various product teams, and enterprise technology organizations.
Position Qualifications:
- Bachelor's Degree from an accredited university in Business, Finance, or other related degrees OR 10 years of relevant risk experience
- 6 years of experience working on enterprise level business process management solutions (e.g. Pega, Bizagi, Appian, iGrafx, etc.) with the proven ability to assess situations, align and understand company goals and adept at translating strategy into execution. Strong focus on managing relationship with third-party vendors and senior internal stakeholders
- 6 years of experience working with complex banking services like Cash Management & Payments products and the ability to implement them
- 6 years of experience developing detailed program plans and leading implementation, scoping requirements, identifying inefficiencies and advancing operational excellence
- 6 years of experience demonstrating end-to-end enterprise level business process management implementation alongside of enabling systems implementation. Including discovering, mining, documenting, modeling, analyzing, improving, and measuring optimized business processes
- 6 years of experience thinking independently and analytically and make sound recommendations
- 6 years of experience demonstrating excellent writing and verbal communication skills. Ability to engage with senior internal/external stakeholders and to communicate complex topics into easy-to-understand messages
- 3 years of experience in banking, capital markets, or financial services organizations and the regulatory environment (preferred)
About Comerica
We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.
Upon offer, Comerica conducts a comprehensive background and fingerprint check.
NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.
Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.
Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.
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Comerica Bank
life insurance, parental leave, paid time off, sick time, 401(k), remote work
Apr 26, 2025