Sales Manager, Non Commercial Segment (Culinary)

Looking for a job that can turn into a lifelong career? At Lactalis USA, we believe in promoting from within and giving our employees opportunities to grow. Whether you're starting fresh or bringing years of experience, we'll provide the tools and support you need to succeed! This position can potentially be remote. However, if you are located in or near Buffalo, NY, a hybrid work arrangement will be required.

Lactalis, the world leader in dairy, is a family-owned business with more than 85,000 pragmatic and ambitious professionals worldwide, committed to nurturing the future by providing healthy and delicious dairy products that bring people together every day. We produce award-winning dairy products that bring people together every day. We offer an enviable range of dairy brands including Galbani, President, Kraft Natural Cheese, Cracker Barrel, Black Diamond, Parmalat, Siggi's, and Stonyfield Organic in addition to several brands imported from our affiliates in Europe.

We live by our core values-Ambition, Engagement, and Simplicity-and we're building a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.

Even if you don't meet every qualification, don't let that stop you from applying! We're eager to hear about your PASSION, your STORY, and how you can bring your EXPERTISE to help us make an impact.

From your PASSION to ours

The Sales Manager will serve as a key leader in the Non-Commercial segment, overseeing a portfolio of strategic partners and driving national growth initiatives. This role has evolved from a Business Development Manager into a higher-impact position with enhanced leadership, strategy, and cross-functional responsibilities. The ideal candidate brings deep sales expertise, uses independent judgment to resolve complex challenges, and influences future direction through proactive problem-solving and conceptual thinking.

As a Sales Manager, you will lead the execution of our go-to-market strategy, manage high-value partnerships, and contribute directly to long-term business planning. You'll collaborate across internal teams-including Trade, Marketing, and Culinary-to ensure brand alignment, customer satisfaction, and optimal trade investment.

From your EXPERTISE to ours

Key responsibilities for this position include:

* Lead sales execution across the Non-Commercial segment, focusing on high-priority markets and strategic customer groups.

* Identify and pursue new business opportunities by leveraging contracts, partnerships, and industry trends.

* Develop and present strategic plans, assessing long-term implications for sales growth, brand positioning, and customer development.

* Collaborate cross-functionally to optimize trade spend, improve compliance, and ensure consistent messaging through marketing and culinary initiatives.

* Analyze sales performance and market insights to proactively address challenges and identify new paths to growth.

* Effectively manage broker relationships, ensuring alignment of sales initiatives that can be executed independently or in tandem, depending on the strategy.

* Maintain authoritative knowledge of Lactalis Culinary's product portfolio, sales strategy, and industry best practices.

* Travel 20-40% monthly, with occasional extended hours based on business need.

WORK CONDITIONS

* Travel is required up to 40% monthly.

* Extended hours may be necessary depending on the project needs.

* To fulfill these responsibilities, tools such as a computer, phone or, and / or allowance(s) may be provided.

* To fulfill these responsibilities, a cell phone is required.

* Reasonable accommodations may be made to enable individuals with disabilities to perform these essential duties and responsibilities.

* This position requires physical presence in the office, in accordance with the guidelines of the Hybrid Work Policy.

* Demonstrate commitment to a safe working environment that promotes the health and well-being of all employees and that will further contribute to the Company's overall performance and success.

From your STORY to ours

Qualified applicants will contribute the following:

Education

* Bachelor's degree is favored.

* In lieu of degree, 10+ years of relevant experience required.

Experience

* Minimum 5 years of progressive sales experience, with demonstrated success in the foodservice, CPG, or Non-Commercial sector.

Certifications and specific knowledge

* Proven leadership capabilities, including the ability to coach others and influence across multiple departments.

* Strong conceptual thinking and problem-solving skills; able to assess ambiguous situations and make sound decisions.

* Independent and self-directed, with excellent judgment and organizational skills.

* Bachelor's degree required; advanced degree or industry certifications are a plus.

* High proficiency in Microsoft Office and sales enablement tools.

Competencies

* Customer Knowledge and Customer Business Planning

* Promotions Management

* Sales methods & execution

* Sales negotiation, data analytics, and reporting

* Territory management

* Communication

* Presentation skills

At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.

Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities.