Partner Enablement Analyst

The application window is expected to close on May 31.

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Candidate

Meet the Team

Commerce Experiences is a team that is at the forefront of driving change to our internal ordering systems. We are actively reimaging how we simplify ordering and prospecting into one motion at scale across the board. Our commerce tools are heavily used by our partners on the day to day and require a strong connection point to voice of the field to drive the business.

Your Impact

As a Partner Enablement Analyst for Cisco, you will manage the flow of communication through the Cisco Partner Ecosystem as we improve our commerce experience. Your role is critical to bringing structure to our partner engagements across product management. You will map product management and IT teams to various partners based on partner maturity in adopting our capabilities. You will develop a partner engagement roadmap across different listening channels that lead up to various Cisco events. You will also ensure that partner use cases are identified up front by product managers who are who are working on features and that we are clear on which partners we are co-designing processes with. You will prioritize the AI use cases that partners are looking for Cisco to solve through our ordering processes and facilitate workshops with product management to create an actionable roadmap.

Skillsets

Structured Thinker: You see order among chaos and you naturally bring logic to ambiguous threads

Customer-Focused: You have a high level of customer focus and service excellence, always seeking practical solutions.

Collaborative: You excel in collaboration with internal and external customers and cross-functional teams.

Effective Communicator: You have superb communication skills, a "can do" attitude, and the ability to collaborate in a global environment.

Minimum Qualifications

1 to 3 years of experience in business operations, communications, marketing, analytics or related fields

Experience managing customer and partner interactions and escalations.

Experience with PowerPoint, Excel (analytics), and MS Office.

Why Cisco?

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you!

Nearly every internet connection around the world touches Cisco. We're the Internet's optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it's not what we make but what we make happen which marks us out. We're helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We're helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other's backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we're committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco