ML/AI Software Engineer

The application window is expected to close on 5/16/25.

This position requires that you commute to the San Jose, CA office at least 3 days a week.

Cisco's SD-WAN vAnalytics team develops Cisco vAnalytics a cloud-based analytics service for Cisco SD-WAN offering comprehensive insights into application and network performance. We are seeking an experienced Software Engineer to join our SDWAN vAnalytics Cloud Infra & Services team.

This role will drive innovation in AI-powered analytics and automation, enabling the business to unlock new insights and efficiencies using the latest AWS Bedrock capabilities. In this role, you will design, build, and optimize advanced AI and machine learning solutions using AWS Bedrock and other AWS services. You will leverage foundation models to develop scalable generative AI applications, automate insights from multimodal data, and integrate AI-driven capabilities into data analytics platforms.

• Generative AI Solution Development: Build, fine-tune, and deploy generative AI models using AWS Bedrock, selecting and integrating foundation models (e.g., Amazon Titan, Anthropic Claude, Stability AI) for tasks such as text generation, summarization, and multimodal content analysis
• AI Workflow Automation: Automate end-to-end AI workflows, including data ingestion, transformation, and inference using AWS-native tools (e.g., Lambda, SageMaker, Kinesis), ensuring performance, reliability, and cost-effectiveness
• Integration & Deployment: Seamlessly integrate AI models with AWS data lakes, Redshift, and analytics services, enabling real-time insights and supporting Retrieval Augmented Generation (RAG) and other advanced use cases

• 6+ years of experience in software development, with a focus on designing, developing, and deploying AI/ML solutions in AWS environments.
• Demonstrated expertise in building, fine-tuning, and operationalizing generative AI models using AWS Bedrock, including experience with foundation models for text, image, and multimodal applications
• Strong proficiency in Python and experience with AWS services such as Lambda, SageMaker, Kinesis, and Redshift.
• Experience working in Agile/Scrum environments and collaborating with multi-functional teams.
• Bachelor's degree in Computer Science or related field.

• Ability to evaluate and select appropriate foundation models to meet business requirements, with hands-on experience in customizing and deploying them via AWS Bedrock
• Knowledge of AI workflow orchestration, monitoring, and cost optimization in serverless/cloud environments.
• Experience with containerization (e.g., Docker), cloud security, and MLOps best practices.
• Strong communication and collaboration skills, with the ability to mentor peers and articulate technical concepts to stakeholders.
• The successful applicant will be performing work in a FedRAMP environment, and therefore, be a U.S. Person (i.e., U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee). This position may also perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil.

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Our passion is connection-we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer-80 hours each year-allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!