Food and Beverage Manager

Description

Whether you're an artist at heart or simply thrive in a dynamic environment, Saint Kate is the space that unites us all under one roof. Here at Saint Kate, we celebrate uniqueness and seek candidates from diverse walks of life who are passionate about engaging with the world around them. We're not just offering a job; we're offering a chance to dive into the exciting world of creativity, culture, and connection.

Recognized as one of Milwaukee's most esteemed hotels with an elite award repertoire, Saint Kate - The Arts Hotel offers a modern, luxury experience with artistic flair. With a prime location in Milwaukee's Theater District, Saint Kate serves as a creative hub for the city, where every aspect of the hotel is inspired by music, painting, sculpture, and design. As a part of Marcus Hotels & Resorts, we engage a diverse audience of theater enthusiasts, food connoisseurs, and entertainment seekers.

Responsibilities

* Assist with managing F&B outlets with emphasis on responsibility over The Bar.

* Manage staff; this includes hiring, training, scheduling and disciplinary action.

* Revising training materials as needed, ensuring that the team is remaining consistent in standards of service.

* Constantly coach associates to ensure a high level of service is consistently provided.

* Support the control department costs by managing labor, production, and waste.

* Monitor food quality and service standards. Provide feedback when needed.

* Communicating regularly with managers of other departments to address operational needs where necessary.

Desired experience & characteristics

* High school diploma required, College degree preferred.

* At least 3-5 years of management experience in the service industry preferred.

* Intermediate knowledge of Food & Beverage operations, preferably in a hotel setting.

* Ability to effectively interact with guests with patience, tact, and diplomacy in order to successfully defuse emotions, collect information and resolve the situation.

* Must possess strong communication and organizational skills

* Must have employee relations expertise with the ability to analyze performance, address employee complaints and assist in new hire onboarding and training.

Position type & hours

* Ability to work the entire shift standing and walking in the dining and kitchen areas.

* Open availability required (Weekends/Holidays)

* Must be able to work an average of 50-55 hours a week

Benefits

* Medical, dental, vision and company paid life insurance

* 401K with employer match

* PTO

* Discretionary bonus potential

* Career growth opportunities

* Hotel and dining discounts

* Discounted downtown parking

About us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Saint Kate is an equal opportunity employer.