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SALES EXCELLENCE DIRECTOR
Since 1948, the Orr family has employed a talented team of associates who are committed to ORR Corporation's mission of protecting people, property and the environment. Today ORR supports its associates across the country while still maintaining the principles of safety, family and respect that they were built on so many decades ago. When you join the ORR family, you know who you're working for and what you're working for. Let our past inspire your future.
Learn more about our company culture here.
SUMMARY
ORR Protection is seeking a strategic and results-driven Director of Sales Excellence & Operations to lead and optimize our sales processes, tools, and data-driven decision-making reporting directly to the VP of Marketing. This individual contributor role will be responsible for implementing and managing a new CRM system (HubSpot), customer master data governance, sales compensation programs, and sales analytics to drive efficiency and maximize revenue growth. The position will be based in Atlanta, GA (Remote) and the role is not eligible for relocation assistance.
This individual will design, implement, and maintain the necessary infrastructure and sales philosophy to support a high-performing sales organization. The ideal candidate will have a strong background in sales operations, CRM strategy, sales compensation, and data analytics.
KEY RESPONSIBILITIES
CRM (HubSpot) Strategy, Implementation & Training
- Design and implement a scalable and efficient CRM system (HubSpot) to support the sales & marketing processes.
- Migrate existing CRM data (ODOO) to "new" CRM (HubSpot).
- Define and enforce best practices, workflows, and sales guidelines within the CRM.
- Develop and lead CRM training programs to ensure adoption and proficiency across the sales team.
- Continuously refine CRM data integrity, reporting, and automation processes to enhance productivity and visibility.
Customer Master Data Governance
- Design and oversee a customer master data process to ensure consistency and accuracy across all ORR systems.
- Lead data clean-up initiatives and implement ongoing governance protocols.
- Integrate customer master data across CRM (HubSpot), ERP (ODOO), and other business systems (ADP, Inspect Point, ProCore, etc.).
- Maintain and monitor data quality, ensuring proper ownership and accountability within the organization.
Sales Compensation Strategy & Execution
- Collaborate with Sales Leadership to develop and implement effective compensation plans that align with business objectives.
- Identify and establish annual sales targets and quotas, ensuring alignment with company goals.
- Issue Quota Attainment Forms (QAFs) and compensation plans for sales teams.
- Calculate monthly sales commissions, ensuring accuracy and transparency.
- In collaboration with IT & Finance, design and maintain compensation dashboards and reporting tools to provide visibility into earnings and performance.
Sales Data Analytics & Performance Management
- Own and optimize pipeline management processes to improve forecasting accuracy and opportunity tracking.
- Develop CRM dashboards and reporting to provide actionable insights to sales leadership.
- Analyze key performance metrics, including win rates, deal velocity, quota attainment, and customer retention.
- Partner with leadership to implement sales process improvements based on data-driven insights.
- Partner with marketing to ensure seamless & effective lead to revenue process with campaign ROI insights
MINIMUM EDUCATION AND/OR EXPERIENCE
- Bachelor's degree required.
- Strong communication, sales, presentation, management, and leadership skills; goal-oriented, flexible, and creative under pressure; knowledge of current CRM best practices and associated/integrated platforms
- Strong data analysis and visual data representation skills
- Minimum 5 years' experience in a marketing/sales enablement leadership role, preferred
- Lead generation management experience
KNOWLEDGE, SKILLS AND ABILITIES
- Working knowledge of CRM & ERP systems, marketing campaign & email tools, & Google suite
- Must be able to navigate and work with web based systems like data visualization & analyzation tools (Looker Studio), project management tools, CRM, etc.
- HubSpot knowledge/experience preferred.
WORK ENVIRONMENT
- Collaborative, business-casual office setting
- Some travel
- Option to work from home
- Flexible start and end times
ONCE YOU JOIN OUR TEAM, YOU'LL GET TO ENJOY:
- Working for a company where the associates are viewed as the company's greatest asset.
- Being part of something you can be proud of - making a difference in the health and wellness of people and our planet.
- A growing company with a first class reputation in our respective industries.
- A culture that is fun, family oriented and entrepreneurial.
- A company that offers a focus on work life balance and encouragement to make a big impact.
- A caring group of associates with a commitment to make the communities we work in better for all.
- Excellent benefits including 401(K), health, life, dental, tuition reimbursement and numerous perks such as training and development
Equal Opportunity Employer / Vet / Disabled
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ORR Protection
tuition reimbursement, 401(k), relocation assistance, remote work
Apr 29, 2025