Director of Acute Care Pharmacy Services

Directs all functions of the Pharmacy Operations including acute care and retail pharmacy services. In this role he/she oversees the financial, operation and quality components of the pharmacy operations throughout the Mercyhealth system. Performs other duties as assigned.

Essential Duties and Responsibilities

• Leads the system pharmacy leadership team to help identify and deploy organization and department strategic plans.
• Assists in the planning for clinical programs, manages the implementation of programs, and evaluates program effectiveness.
• Establishes effective working relationships and maintains open lines of communication with the medical staff, nursing services and ancillary services as needed. .
• Maintains collaborative and cooperative communication and working relationships with all hospital staff to ensure effective operations.
• Ensures progress toward department objectives by establishing reporting systems, department performance standards and methods to measure staff performance
• Ensures that utilization of all resources is optimal. Recommends and institutes measures that result in greater cost effectiveness and efficiency in operations while ensuring high quality patient care. Collaborates with supply management to maintain contractual arrangements.
• Ensures that inpatient pharmacy services are in compliance with Joint Commission on Accreditation of Healthcare Organizations. Ensures compliance with all other applicable state and federal regulations. Enforces all procedures, policies, and standards to ensure consistent application and effective operations.
• Establishes and maintains quality assurance standards. Monitors and evaluates processes and takes action to correct problems or deficiencies that are identified. Develops and maintains medical QA processes to encourage physician participation.
• Ensures hospital and retail pharmacy operations areas meet productivity, budgetary, partner engagement and patient outcome targets and standards by continually monitoring and adjusting action plans as need
• Prepares annual budgets and is responsible for monitoring the financial performance of inpatient and retail pharmacy services. Prepares and maintains records, reports, and all documents, required for the administration of the department.
• Oversees human resource responsivities for staff which includes assisting in interviewing and selection of new partners, promotions, corrective actions, termination and overall partner morale.
• Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives.

Culture of Excellence Behavior Expectations

To perform the job successfully, an individual should demonstrate the following behavior expectations:

Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.

Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.

Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.

Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.

Education and Experience

Graduate a Pharmacy program.
Five years supervisory/management experience preferred

Certification and Licensure

Licensed in Wisconsin/Illinois License in Pharmacy

Special Physical Demands

The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required use hands to finger, handle, or feel. The employee is frequently required to sit, feel, talk, and hear. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus. This partner must be able to exert up to 25 pounds of force occasionally.

Level of Supervision

Must be able to work independently with minimal supervision.

Supervises

Directly supervises site pharmacy managers and supervisors as assigned by vice president .

Mercyhealth offers a generous total rewards package to eligible employees including, but not limited to:

* Comprehensive Benefits Package: Mercyhealth offers a retirement plan with competitive matching contribution, comprehensive medical, dental, and vision insurance options, life and disability coverage, access to flexible spending plans, and a variety of other discounted voluntary benefit options.

* Competitive Compensation: Mercyhealth offers market competitive rates of pay and participates in various shift differential and special pay incentive programs.

* Paid Time Off: Mercyhealth offers a generous paid time off plan, which increases with milestone anniversaries, to allow employees the opportunity for a great work-life balance.

* Career Advancement: Mercyhealth offers a number of educational assistance programs and career ladders to support employees in their educational journey and advancement within Mercyhealth.

* Employee Wellbeing: Mercyhealth has a focus on wellbeing for employees across the organization and offers a number of tools and resources, such as an employer-sponsored health risk assessment and a Wellbeing mobile application, to assist employees on their wellbeing journey.

* Additional Benefits: Mercyhealth employees have access to our internal and external employee assistance programs, employee-only discount packages, paid parental and caregiver leaves, on-demand pay, special payment programs for patient services, and financial education to help with retirement planning.