Service Line Specialist - Digital Operations -Insurance Cognizant's Insurance (INS) Markets is seeking a Service Line Sales Specialist-Digital Operations to be actively involved in continuing to grow our insurance footprint and assist the Insurance practice in growing key Insurance accounts. In this role, the Service Line Sales Specialist will balance client/project responsibilities with business development and sales responsibilities including identifying, qualifying and closing new business opportunities. The position also requires working with and demonstrating an outstanding client management and consulting team. The individual will be responsible for overseeing high quality delivery while developing strategies and tactics for further penetrating the account and cross selling CTS's emerging services. The SLS will support the accounts in achieving "trusted advisor" status and have a mix of strategic and tactical management experience.
In this role, you will:
Market Leadership: builds sales strategies and plan for the Insurance practice and for its incorporation into the broader client strategy and plan. Contribute by bringing in new client relationships which is required to grow the Insurance practice of Cognizant Relationship Management: completes and manages the account plan and Invests time in strengthening existing client relationships. Participates in reviews and provides educated and relevant perspectives Business Development: responds to and delivers on client requests; responds to RFP's. Identifies opportunities in BPS/Ops space, makes proactive proposals to client in line with account strategy. Obtains approvals to pursue opportunities. Engage the relevant team for solutions.
In collaboration with Insurance vertical team and/or other horizontals:
- Proactively propose/recommend solutions that are aligned with business priorities, reach agreement and are delivered effectively and efficiently.
- Identify short-term change initiatives ("quick wins") in close cooperation with business and technology leadership, in order to help bolster long term partnership
- Responsible for the day-to-day management of overall relationships in their area, program risks, issues, conflicts, priorities, communications ensuring the delivery of new capabilities.
What you need to be considered
- 7 years of Sales Experience dedicated to Selling BPS/Automation Solutions with at least 3 yrs Insurance Proven experience (P&C) is desired
- Previous experience in account management with P&L responsibility of $5 Million+ with proven track record of securing YoY growth
- Experience and track record in successful delivery of technical/ management consulting services, preferably gained at a top-tier consulting firm.
- Executive level experience in the areas of resource management (financial, cost and asset), preferably with a mix of consulting and operations experience.
- Strong management experience with excellent communication skills, collaborator management, change management, and risk management.
- Business process transformation experience passionate about customer experience, simple solutions, and automation/efficiency.
This will help you stand out
- Being able to work with client executives and Business teams to create and recommend an enterprise Operations strategy
- Conversant with business processes, models and automation solutions (IPA/RPA) and ability to sell them across multiple business lines - P&C (Personal, Commercial), Workers Compensation and Group Benefits.
- Show P&L responsibility with a track record of building a high-growth business within Insurance P&C BPS services or Consulting or relevant Insurance organization.
- Consistent record of growing business successfully over the years through strong client relationships and a deep understanding of the insurance Operations industry.
- Able to engage COO-level and COO-1 level executives in detailed BPS deal, solution, transition, and transformation shaping discussions.
- Property & Casualty - Should have extensive understanding of P&C solutions covering everything across distribution, agency management, UW, Servicing and Claims.
- Ability to work collaboratively in a virtual and highly matrixed environment.
- Lead large-scale teams including business, technology, and multiple third-party suppliers
- Ability to grow into having a senior executive presence - possesses an interest and passion toward engaging senior level executives in grasping and enabling fundamentals of business change through consulting solutions.
- Build relationships: strengthening partnerships by focusing on exceptional client experience, risk management and value realization built on the foundation of Cognizant leadership capabilities.
- Concepts of finance, marketing and business strategy.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Benefits
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Capital Markets
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. #LI-MB1
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