Parking Systems Analyst

Position Number: 40074393

Payroll Title: BUS TCHL SUPP ANL 2 TX

Job Code: 7359

Job Open Date: 4/30/2025

Application Review Begins: 5/15/2025

Department Code (Name): PARK (Transportation and Parking Services)

Percentage of Time: 100%

Union Code (Name): TX- Technical Professionals

Employee Class (Appointment Type): Staff: Career

FLSA Status: Non-exempt

Salary Grade: N/A

Pay Rate/Range: The budgeted hourly range that the University reasonably expects to pay for this position is $29.50 to $39.22/hour. Salary offers are determined based on final candidate qualifications and experience; the budget for the position; and the application of fair, equitable, and consistent pay practices at the University.

Work Location: PARK-Parking Office

Working Days and Hours: M - F: 7:00 AM - 4:00 PM

Benefits Eligibility: Full Benefits

Type of Remote or Hybrid Work Arrangement, if applicable: N/A

Special Instructions:

For full consideration, please include a resume and a cover letter as part of your application.

Department Marketing Statement:

Transportation & Parking Services (TPS) is part of Housing, Dining, and Auxiliary Enterprises (HDAE). TPS is an innovative and self-sustaining department that supports the UCSB mission by providing safe and reliable parking, fleet services and transportation alternatives to our campus community. TPS manages over 9,500 parking spaces and over 400 vehicles. TPS coordinates inbound and outbound traffic planning for all major campus events.

Benefits of Belonging

Working at UC means being part of this vibrant institution that shines a light on what is possible. People make UC great, and UC recognizes your contributions by making this a great place to work. Excellent retirement and health are just one of the rewards. Learn more about the benefits of working at UC

Brief Summary of Job Duties:

Reporting to the Assistant Director, the Parking Systems Analyst manages parking software and equipment, including parking meters and on-street and off-street parking systems. Applies acquired job skills, policies, and procedures to complete substantive assignments / projects / tasks of moderate scope and complexity; exercises judgment within defined guidelines and practices to determine appropriate action in support of programming, the configuration and the hardware for the parking systems. Plans and implements hardware and software upgrades. Works directly with system vendors and manufacturer representatives on warranties and parts exchanges. Maintains departmental security access and key issuance. Works with HDAE Residential Operations and Facilities Management Small Projects units, Communications Services & the Network Operations Center as well as outside vendors in completing various parking related projects. Ensures security and inventory of tools and equipment. Applies professional business/technical support concepts to resolve hardware and software issues as they relate to the automated parking systems where analysis of the situation or data requires a review of a variety of factors. Within defined procedures and practices recommends an appropriate action.

Required Qualifications:

• 4-6 years of hardware and software systems experience, as well as secure data and revenue systems or equivalent education.
• Ability to perform technical tasks associated with installation, maintenance and repair of field based hardware (and related software packages) permit dispensers, EMV credit card readers and communication systems both wired and wireless including an informational/emergency AM radio station.
• Experience in maintaining private and public networks functionality and security.

Preferred Qualifications:

• Experience crafting technical documentation. Experience with Payment Card Industry guidelines and compliance. Project management experience. Ability to build and maintain positive business relationships with a highly diverse work group and campus customer base in order to meet expectations of IT and Permit Dispenser support. Experience in a University work environment. An understanding of concepts such as "good stewardship of university resources", "shared governance", "diversity" and "collegial environment" in daily business practices.

Special Conditions of Employment:

• Required to hold a valid driver's license, have a driving record that is in accordance with local policies and procedures, and/or enroll in the California Employer Pull Notice Program.
• Satisfactory criminal history background check
• UCSB is a Tobacco-Free environment

Misconduct Disclosure Requirement:

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegation or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

"Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

UC Sexual Violence and Sexual Harassment Policy

UC Anti-Discrimination Policy

Abusive Conduct in the Workplace

Job Functions and Percentages of Time:

• 40% System Configuration - The Parking Systems Analyst is responsible for managing, monitoring and implementing software configurations within the parking system(s), ensuring that the software is set up correctly according to specific requirements, and smoothly integrating it into the existing infrastructure during the implementation process; bridging the gap between software configuration and its practical application within an organization. This position will be the main contact with parking vendors and will coordinate all upgrades/changes to the field equipment and coordinate the maintenance and preventative maintenance of parking pay stations. In consultation with TPS Parking Event staff, ensures pay station or other parking app based programming configurations for special events and parking recharge programs (custom permit programming, coupon issuance and tracking). Responsible for East Gate Digital signage programming and recorded messages for Information & Emergency Radio Station AM 1610.

• 50% Technical Field Operations - Applies professional business/technical support concepts to resolve hardware and software issues. Coordinates with UCSB's Communications Services & the Network Operations Center on complex network connectivity issues as they relate to parking systems where analysis of the situation or data requires a review of a variety of factors. Within defined procedures and practices determines an appropriate action. Provides field technology incident management, track, prioritize, and manage incidents to receive or provide timely resolution. Implements hardware and software upgrades; executes test scenarios, validates test data and documents test results. Works with system vendor and manufacturer representatives on warranties and parts exchanges. Ensures secure storage for TPS hardware (pay stations, parking meters, portable digital signage, etc.). Tests hardware, software and configurations and analyzes/summarizes reports of results, drawing conclusions and making recommendations. Responsible for the physical security associated with parking systems; pay stations and parking meter equipment. Provides technical support for and responds, as needed, to reports of parking systems malfunctions. Oversees a variety of operations in connection with the programming, configuration, firmware upgrades, software upgrades, internal hardware testing and maintenance of parking systems. Provides internal technical support and training to other staff members. Assists in diagnostic analysis of parking systems with UCSB's Communications Services and the Network Operations Center on data lines, inter-building copper and fiber networks, as well as wireless and telephone issues/projects. Performs diagnostic analysis of both wireless and hardwired connectivity utilizing software to determine signal and link strength. Based on diagnostic findings, coordinates the repair of: communication cables (fiber optic, CAT 5, etc.), cable termination points and cellular modems. Maintains and replaces internal components in pay stations including: 12-volt hardwired power systems, 12-volt battery systems, solar panels and wiring harnesses. Works with Housing, Dining and Auxiliary Enterprises and Facilities Management's Small Projects units, Communications Services and Network Operations Center and outside vendors in coordinating the siting, power & communication requirements; customer service considerations; safety mitigations; lighting & signage for pay stations and other parking systems equipment for new construction projects, replacements, and additions to existing parking systems. Provides solutions to rectify technical malfunctions and/or customer-user issues. Maintains all security access, departmental key issuance and programming of all TPS departmental personnel into the electronic key storage system. Ensures security and inventory of equipment in areas related to the parking systems network environment.

• 10% Other Duties - Assists unit manager in coordinating with campus departments and outside vendors to address requirements for TPS parking systems and equipment needs. Perform the daily job duties of junior team member(s) during their absence to maintain workflow and meet operational needs. Will be assigned special projects and a variety of administrative tasks, attend staff development training, user group meetings, vendor conferences and other technical training to maintain and enhance professional skills and expertise. Performs other duties as assigned. Work special campus events such as Commencement, Move-In and other student initiated events supporting a variety of attendees such as student family members, students & faculty/staff Ensures compliance with accounting and audit policies and procedures. Maintains all work areas ensuring compliance with university standards of good stewardship.

UC Vaccination Programs Policy:

As a condition of employment, you will be required to comply with the University of California Policy on Vaccinations Programs.

As a condition of Physical Presence at a Location or in a University Program, all Covered Individuals* must participate in any applicable Vaccination Program by providing proof that they are Up-to-Date with any required Vaccines or submitting a request for Exception in a Mandate Program or properly declining vaccination in an Opt-Out Program no later than the Compliance Date (Capitalized terms in this paragraph are defined in the policy.). Federal, state, or local public health directives may impose additional requirements.

For more information, please visit:

* UC Santa Barbara COVID-19 Information - https://www.ucsb.edu/COVID-19-information

* University of California Policy on Vaccinations - https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy

*Covered Individuals: A Covered Individual includes anyone designated as Personnel or Students under this Policy who physically access a University Facility or Program in connection with their employment, appointment, or education/training. A person accessing a Healthcare Location as a patient, or an art, athletics, entertainment, or other publicly accessible venue at a Location as a member of the public, is not a Covered Individual.

Equal Employment Opportunity:

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Reasonable Accommodations:

The University of California endeavors to make https://jobs.ucsb.edu accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Katherine Abad in Human Resources at 805-893-4664 or email katherine.abad@hr.ucsb.edu. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

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