Family and Community Engagement Coordinator (WCC)

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Salary Range Starting at: $19.32 per hour

Job Description:

As our Family and Community Engagement Coordinator, you will support families and individuals in our community by addressing their physical needs, fostering personal growth, and providing spiritual guidance. You will manage a caseload of up to 10 individuals, delivering case management and care coordination to help residents achieve long-term self-sufficiency. In this role, you will plan, facilitate, and coordinate services and activities that promote spiritual vitality, healthy lifestyles, positive parenting, and meaningful recreational engagement-strengthening both individuals and families. You will also be responsible for planning and facilitating enrichment activities for children. Throughout all aspects of your work, you will foster a trauma-informed, client-centered environment that ensures the Mission of The Salvation Army is effectively carried out.

What You Will Do:

• Conduct initial intakes to identify immediate needs and develop comprehensive assessments and individualized case plans within 24-72 hours of a client's admission.

• Address Social Determinants of Health (e.g., housing stability, education, employment, health access).

• Meet weekly with residents (caseload up to 10 individuals) to monitor progress, adjust case plans, and remove barriers.

• Coordinate referrals and direct connections to internal and external support services.

• Facilitate or coordinate life skills workshops including financial literacy, parenting skills, healthy living, and conflict resolution.

• Represent the Salvation Army at community events, health fairs, and service provider meetings to identify and engage with potential clients and partner agencies.
• Plan, oversee, and facilitate year-round programs and children's enrichment activities for residents of the WCC, Barton Apartments, and Carpenter Center, including the development and coordination of a summer camp.

• Provide transportation support when necessary to ensure family participation in services and events.
• Recruit, train, supervise, and support volunteers in areas such as children's programs and community engagement activities.
• Complete all required documentation in an accurate, timely manner using SIMS-Salvation Army Information Management System and Client Track and adhering to the National Social Services Standards.
• Other tasks as assigned by leadership

Minimum Qualifications: The requirements listed below are representative of the minimal education, experience, skills, and/or abilities required for this position.

Education: An Associate's or Bachelor's degree in social work, Early Childhood Education, or a related field is strongly preferred.

Background Checks: Position requires a background check to be completed, and all background check results will be reviewed.

Experience: Prior work experience in a social setting providing services to persons in crisis; comfort and competence in providing spiritual care and ministry outreach.

Certifications: Must have a valid driver's license and maintain The Salvation Army Driver's qualification standard; must complete Safe From Harm training within the first 90 days of employment; must complete Caseworker Certification Program within 120 days of employment; CPR certification required within 90 days of hire date.

Skills/Abilities:

• Able to speak, write and understand English in a manner sufficient for effective communication with leadership, field personnel, and clientele.
• Computer proficiency with Microsoft products and ability to learn electronic reporting systems.

Supervisory Responsibility: No supervisory responsibilities.

The physical requirements described here are representative of those that must be met by an employee to successfully perform the duties of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.

Physical Requirements Include:

• Good speaking, hearing and vision ability, and excellent manual dexterity
• Lifting, pulling, and pushing of materials up to 25 pounds
• May require bending, squatting, walking.
• May require standing for extended

Travel: Some traveling required.

Working Conditions: Work is performed in a typical office, residential environment; may require some weekend and evening work

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.