Global HR Operations Manager

AIT Worldwide Logistics, INC.

parental leave, sick time, tuition reimbursement, 401(k)

United States, Illinois, Itasca

2 Pierce Place (Show on map)

May 01, 2025

Global HR Operations Manager

Job Locations

US-IL-Itasca

2025-5381

Category

Human Resources

Position Type

Regular Full-Time

Introduction

Join us at AIT, where we believe every day presents an opportunity to make a global impact!

We're problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction.

Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver. means when you come move the world with us! Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.

Overview

The Global HR Operations Manager is a multi-dimensional role responsible for, implementation and maintenance of Company's Human Resources Information Technology systems as well as effective and efficient process in order to control the flow and integrity of data. This position will work with HR and business functions to support data analytics and reporting related to compliance, business initiatives, and identification of trends or potential areas of improvement. Ensures and improves the performance, productivity, efficiency, and profitability of departmental and organizational operations through the provision of effective methods and strategies. Ensures compliance with local rules and regulations and is responsible for maintaining employee records.

Responsibilities

Oversees the operation of the HR infrastructure and HCM system. Ensures high level of customer satisfaction to users of HCM system.

Manage the evaluation, data and process preparation, and implementation of the Human Capital Management (HCM) system/modules, ensuring alignment with organizational goals and HR strategies.
Along with the HR Operations team, provide front-line support to end-users, addressing inquiries and resolving issues related to HCM transactions, tasks and employee set-up in accordance with established KPIs
Manage centralized support of processes related to the management of employee/employee data in order to support the broader HR organization (i.e. onboarding, offboarding, I9 verification/reverification, and other related processes)
Develops, creates and maintains dashboards, metrics, and other reporting aligned with key organizational performance metrics. Ensures accurate and timely data analysis
Manage record retention and storage processes
Work with stakeholders to gather and document data requirements for queries/reports.
Ensure data accuracy, reliability, security and completeness
Partners with leadership for onboarding and training delivery associated with new or updated processes
Identify and escalate opportunities to improve and align existing processes
Manage vendors performance and relationships for all related processes and systems
Performs other duties as assigned
Complies with all policies and standards

Qualifications

Education
* Bachelor's Degree Human Resources, Information Technology, or related discipline. (Required)

Experience
* 5+ years Progressive experience in HR Operations, HRIS Administration, and Data Analytics/Reporting (Required) and

* 3+ years Administering and participating in implementation or changes in top-tier HRIS systems such as Workday, SAP/SuccessFactors, Oracle Cloud, UKG, or similar (Required) and

* 3+ years Managing a team of 2 or more direct reports (Required) and

* 1+ years Global HR Operations/Systems administration/Data Analytics (Preferred)

Knowledge, Skills, and Abilities

* Proficiency with Microsoft Office Suite High

* Intermediate to advanced excel skills High

* Strong organization skills. High

* Strong acumen with systems, data, and reporting. High

* Demonstrated experience using analytics to create insights and drive decision making. High

* Ability to effectively communicate in both written and verbal form. High

* Attention to detail and the ability to roll up your sleeves High

* Ability to gather requirements and translate to system capabilities or process flows High

* Ability to understand data management and organization in order to effectively serve all users High

What AIT Can Offer You

In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.

About AIT Worldwide

AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT's flexible business model customizes door-to-door deliveries via sea, air, ground and rail-on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT's full-service options also include customs clearance, warehouse management and white glove services.

AIT Worldwide Logistics is an Equal Opportunity Employer - M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.