Student Services Analyst
 Maricopa Community College district | |
life insurance, paid time off, sick time, long term disability, tuition reimbursement, 403(b)
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 United States, Arizona, Chandler | |
 May 02, 2025 | |
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Student Services Analyst Job ID: 321317 Location: Chandler-Gilbert Comm College Full/Part Time: Full Time Regular/Temporary: Regular Hiring Salary Range $51,558.00 - $67,025.00/annually, DOE Grade 114 Work Schedule Monday - Friday, 8am - 5pm Summer Hours: Monday - Thursday, 7am-6pm Work Calendar 12 Months Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world. We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college. We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package: * Nationwide Medical, Dental, and Vision Coverage * Paid Time Off: Vacation, Sick Leave, and Personal Time * 20 Paid Observed Holidays * Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage * Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions * Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b) * Tuition Reimbursement for employees and dependents * Annual Professional Development Funding * Flexible Work Schedules Employee Health & Wellness Programs: * District-Wide Wellness Program with Workshops and Webinars * Monthly Health & Wellness Calendar and Newsletter * Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs * Employee Assistance Program (EAP) * Sight-On-Site Eye Care Services * Mobile On-Site Mammography Screenings * Pre-Retirement Planning Events * Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer) Job Summary This position performs the fully-proficient professional level of student services work that requires independent evaluation and analysis of issues and judgment to select and apply standard techniques, procedures and criteria to resolve problems and make recommendations. Work includes reviewing program requirements, evaluating criteria used to make eligibility decisions, researching program activities and recommending enhancements, developing programs and/or special events, serving as a program or community liaison, monitoring regulations and funding, and as assigned, serving as a lead worker, assigning and monitoring the work of others and may supervise assigned nonexempt staff. This position may serve as students' primary advocate to ensure educational goals are attained. Essential Functions 45% - Implements, manages, awards students and evaluates programs, which include college, state, federal Title IV programs in compliance with all relevant regulations; provides oversight and supervision of part-time or full-time staff including quality control of staff's work. Serves as a liaison to the external and internal partners; works with college Fiscal staff concerning student awards and balances; serves as liaison for the institution in regards to financial aid issues and questions; serves as a subject matter expert for federal programs and administrative responsibilities; monitors fund balances, disbursements, adjustments and year-end reconciliation and operational procedures. 25% - Responds to inquiries and requests from students, parents, donors and staff in person, in writing or by telephone regarding eligibility and awards; advises students and parents on questions related to scholarships, Title IV financial aid eligibility (including financial aid methodology, disbursement of aid, cost of attendance, expected family contribution and aid eligibility requirements); monitors continued eligibility, analyzes and determines student satisfactory academic progress (SAP); develops, coordinates and facilitates the logistics of financial aid trainings, meetings, programs/special events and workshops for current and prospective students on campus and in the community. 15% Continue to work with other specialized departments: Student Affairs Departments, and faculty with talent waivers, Honors, bookstore scholarships, emergency scholarships, Mesa Promise Grant, and early college and Maricopa grant programs. 15% Assist financial aid in awarding, reports, working the front counter and/or virtual front counter, and student service specialist assignments as needed. Minimum Qualifications Bachelor's Degree from a regionally accredited institution and two years of student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs. OR An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation. Desired Qualifications 1. At least 1 year experience managing a scholarship program 2. At least 1 year experience working with Title IV federal finanical aid programs 3. At least 1 year experience working in a community college setting 4. At least 1 year experience giving presentations to large and small groups 5. At least 1 year experience working on an outreach program for students and/or the community Special Working Conditions Applicants must be in good standing with all U.S. Department of Education Federal Student Aid programs and eligible to access federal websites required to perform job duties. Possession of a valid State of Arizona Class D driver's license is required; must meet minimum standards regarding driving: http://www.maricopa.edu/legal/rmi/vehicle.htm#requirements Travel to campus during interview/selection process will be at candidate's own expense May be required to travel or be assigned to all MCCCD locations May require numerous evenings or weekends May require prolonged periods of viewing a computer screen May be required to lift or carry up to #25 lbs How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information.
Posting Close Date Apply on or before May 11th, 2025 to be considered. EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=321317&PostingSeq=1 jeid-0dc5b2d49c5f9a409b7d886ff94174e9 | |