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People Services & Support Lead - Health & Wellness Benefits

Chobani
parental leave, tuition reimbursement, 401(k)
United States, New York
May 02, 2025
Summary

The People Services & Support Lead is responsible for supporting, promoting, and enhancing employee health and wellness through effective benefits education, wellness initiatives, and leave management. This role partners closely with employees, managers, and external vendors to ensure that wellness offerings are understood, accessible, and aligned with the evolving needs of our workforce.

This role will be based in our new plant in Rome, NY but will be remote in the meantime.

Responsibilities
  • Serve as the primary point of contact for employee and manager inquiries regarding health and wellness benefits. Proactively address and resolve employee issues or concerns.
  • Actively participate in Health & Wellness program renewals, the annual Open Enrollment Process, and all other on-site health and wellness activities and events.
  • Educate and inform employees and leadership on available health and wellness programs and partner with them to identify and recommend new opportunities. This may include leading meetings, facilitating education/feedback sessions and developing materials to support educational needs.
  • Stay current with health and wellness trends and make recommendations for new or improved programs and offerings.
  • Manage Leave of Absence policies and processes in partnership with employees, managers, and third-party providers.
  • Through mailbox/ticketing system process, measure and evaluate common issues to resolve more broadly. Identify and implement opportunities to streamline and simplify processes through automation where applicable.
  • Support broader People Team processes, programs and policies.
  • Travel to other company locations to support and facilitate wellness events as needed.
Requirements
  • Minimum of 5-7 years' experience in a health and wellness benefits-focused role.
  • Associate's or Bachelor's degree in a related field, or equivalent experience.
  • Strong interpersonal and communication skills with the ability to build effective relationships across all levels of the organization.
  • Strong Microsoft Office Suite Skills including Word, Excel and PowerPoint.
  • Strong Project and Time Management skills in managing projects and programs timely and effectively.
  • Experience working with third-party benefit providers and managing vendor relationships.
  • Demonstrated ability to manage multiple priorities and projects in a dynamic environment.
  • Strong problem-solving skills and a proactive approach to process improvement.
About Us

Chobani is a food maker with a mission of making high-quality and nutritious food accessible to more people, while elevating our communities and making the world a healthier place. In short: making good food for all. In support of this mission, Chobani is a purpose-driven, people-first, food-and-wellness-focused company, and has been since its founding in 2005 by Hamdi Ulukaya, an immigrant to the U.S. The Company manufactures yogurt, oat milk, and creamers - Chobani yogurt is America's No.1 yogurt brand, made with natural ingredients without artificial preservatives. Following the 2023 acquisition of La Colombe, a leading coffee roaster with a shared commitment to quality, craftmanship and impact, the Company began selling cold-pressed espresso and lattes on tap at 32 cafes, as well as Ready to Drink (RTD) coffee beverages at retail.

Chobani uses food as a force for good in the world - putting humanity first in everything it does. The company's philanthropic efforts prioritize giving back to its communities and beyond: working to eradicate child hunger, supporting immigrants, refugees and underrepresented people, honoring veterans, and protecting the planet. Chobani manufactures its products in New York, Idaho, Michigan and Australia, and its products are available throughout North America and distributed in Australia and other select markets.

For more information, please visit www.chobani.com and www.lacolombe.com, or follow us on Facebook, Twitter, Instagram and LinkedIn.

Chobani is an equal opportunity employer. Chobani will not discriminate against any applicant for employment on any basis including, but not limited to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military and/or veteran status, marital status, predisposing genetic characteristics and genetic information, or any other classification protected by federal, state, and local laws.

We offer a comprehensive benefits package, including medical, dental, vision coverage, 401K match, short- and long-term disability coverage, health savings accounts, flexible spending accounts, and tuition reimbursement. We are also proud to offer specialized benefits like health care navigation, mental health services, fertility assistance, and paid parental leave as well as 120 hours of PTO and 11 Holidays each year.

Compensation Range:$68,000.00-$103,000.00, plus bonus.

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