SaaS Software Renewal Specialist

The SaaS Software Renewal Specialist plays a key role on the Software Operations team. This position primarily focuses on the timely renewal of LINK360 and Process Plus subscriptions to prevent any service interruptions for our customers. This role serves as the main point of contact for subscription renewals in the U.S., Canada, and Latin America, working directly with customers, distributors, and internal teams. The SaaS Software Renewal Specialist manages the entire renewal cycle, making sure each subscription renewal is handled proactively, smoothly, and efficiently. Ultimately, this role is essential in driving and maintaining revenue growth for LINK360 and Process Plus. This position reports to the Conversion Project Manager.