Sr. Manager, Endpoint & Collaboration

Organization Overview:

We are America's Workforce Specialists. The largest light industrial staffing company in the United States and a preeminent resource for professional staffing. We offer local expertise and service through our nearly 600 branches and provide a full range of employment solutions to companies nationwide.

Job Summary

We are seeking a skilled and experienced Endpoint Manager to join our dynamic Digital Workplace team. As the Endpoint Manager, you will be responsible for managing a team of endpoint engineers & collaboration engineers providing leadership, guidance, and support to ensure the successful design, implementation, and maintenance of our organization's endpoint infrastructure as well as providing best in class productivity tools, devices, and services. You will foster a collaborative and high-performance team environment while aligning the team's efforts with organizational goals and driving continuous improvement.

Your Role & Responsibilities

Preferred Education, Skills, and Experience

• Proven experience as an Endpoint Manager or Collaboration, Manager/Senior Manager in an digital workplace engineering or related technical field.

• Strong expertise in endpoint engineering, including designing, implementing, and managing endpoint & collaboration infrastructure.

• Deep understanding of endpoint management tools and technologies, including Intune and Azure Virtual Desktops.
• Must have extensive experience in the entire M365 stack and Exchange Online, with proven experience providing end-user device support in an organization of similar scale and complexity.

• Familiarity with endpoint security concepts, including antivirus, encryption, patch management, and vulnerability management.
• Experience with Microsoft Exchange Server 2016 and systems administration.
• Experience in implementing and supporting softphones (such as Vonage or Teams Phones), Teams Rooms and eFax.
• Experience of other collaboration tools such as Zoom and Google Workspace is a preferred.

• Excellent leadership and people management skills, with the ability to mentor, motivate, and develop team members.

• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.

• Project management experience, with the ability to oversee multiple projects and prioritize work effectively.

• Strong organizational skills, with the ability to manage resources, budgets, and timelines.

• Strong knowledge of ITIL processes and IT service management frameworks is a plus.

• Relevant certifications are a plus.

Competencies (Skills & Knowledge You'll Bring)

• Understands what makes a business or organization successful as well as staying up to date on daily happenings and developments in the staffing industry.

• Identifies key components of problems and situations, and generate a range of creative solutions, evaluate them, and choose the most appropriate option.

• Communicates information and ideas clearly and articulately both in oral and written form. Uses appropriate language, style and methods depending on audience and the purpose of communication.

• Builds better relationships with leadership, customers, and colleagues by being trustworthy and working ethically.

• Takes balanced view of situations incorporating different perspectives. Recognizes priorities, weighs different options, and evaluates risks. Reaches logical conclusions and decides on appropriate plan of action.

• Achieves results in a quality, timely, and cost-effective way. Sees priorities, plans the efficient use of resources, and monitors progress against objectives.

• Responds positively to change and adapted to new situations quickly. Able to take on a diverse range of tasks equally effectively.
  
  

The anticipated annual base salary for this position in the US is $120,000 to $160,000. This range does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Employbridge is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, genetic information, or any other characteristic protected by federal, state or local laws.

Employbridge offers a competitive benefits package which includes Medical/Dental/Vision, prescription drug benefits, 401(k), paid time off and holidays, a wellness program, and incentive programs. We also offer a variety of career paths and encourage promotion from within.